Director, Medical Excellence & Training

About Us

We are a global, family-owned company driven by a passion for innovation. Building on our foundational expertise in carbohydrate chemistry and cell cycle biology, we develop innovative treatments for unmet patient needs, with a focus on iron metabolism and blood-related disorders.

With 700 employees across the UK, Ireland, the Nordics, Germany, the USA, and China, we are committed to scientific excellence, patient care, and collaborative partnerships with the medical community.

Our Core Values Define Who We Are

• People-Driven – We are a family-held company built on passionate, knowledgeable people. We value integrity, open-mindedness and respect and are guided by these values in all our endeavors. We respect each individual who becomes a part of our journey, from our employees and partners to our end-users. And we recognize that the strength in all our collaborations is trust.
• Committed to Quality – Quality is our source of inspiration. Quality drives our results. It represents our aspiration for excellence and our focus on driving continual improvements. For our partners and end-users, quality must always be tangible in our products, processes and people. This way, quality is the promise we keep every day.
• Innovating for Better Lives – Innovation is essential in our quest to improve the lives of humans. We seek to address unmet needs through our expertise in iron and carbohydrate-based pharmaceuticals. We believe in a holistic and collaborative approach to research and innovation, so we work together with the scientific and medical communities to set new standards.
  
  

We have continued our growth trajectory since we launched our first product in the US, Monoferric® (ferric derisomaltose), through acquisitions, partnerships, and pipeline. Our R&D investments continue to leverage our core competencies, alongside our recent advancements in oncology supportive care.

Join us in shaping the future of patient care through innovation and collaboration.

Job Purpose

Here, everyone matters, and you will be a vital contributor to our inspiring, bold mission. As Director, Medical Excellence and Training, you will be empowered to drive strategic and operational alignment of product and disease state training for Commercial and Medical teams. You’ll serve as the strategist for how new product training is developed and serve as the project lead for workshops for company-wide meetings.

Duties And Responsibilities

Training

• Lead the development of high-quality clinical education materials and training plans, for both Medical and Commercial audiences, to drive a consistent and deep understanding of PTI products, respective disease states, and other data aligned with scientific platforms.
• In partnership with the Director, Training & Development, design and refine new hire training programs for all field-facing team members. This includes both home study and live on-site training.
• Conduct extensive learning needs assessment on both clinical and power skills with Medical team members. Develop individualized learning plans based on these assessments.
• Facilitate live trainings on Teams for both Commercial and Medical audiences, engaging learners with knowledge checks, discussion, and questions.
• Liaise with content development vendors on creation and revision of modules, providing detailed specifications on content and learning goals.
• Explore and implement innovative learning methods like AI, web-based tools, and multi-media to offer engaging learning experiences for all field-facing teams
• Evaluate effectiveness of learning through confidence and motivation surveys, employee interviews, and certifications
• Partner with Medical Affairs team to organize learning opportunities at Annual Business Meetings and other company-wide meetings. Operate as a project manager that sets timelines, communicates and manages deliverables, and manages budgets to ensure on-time, high-quality execution
• Stay current on clinical education trends, including new methods from sources such as conferences, trade publications, and webinars
• Partner with Senior Medical Affairs Leadership to
• Drive strategic and operational alignment of Field Medical programs, including MSL team and Clinical Nurse Liaison (CNL) team
• Maintain standards and consistency for the role of Field Medical
• Ensure successful execution of training designed to build functional skills and behaviors to meet the evolving business needs
• Input into the global Field Medical Affairs plan, working jointly with global counterparts on shared initiatives
  

Medical Excellence

• In partnership with Medical Affairs leadership, define a vision, priorities, and a performance excellence roadmap
• Collaborate with Medical Affairs leadership by aligning on continuous refinement of Medical team capabilities, maintaining ongoing awareness of current trends within the industry and compliance guidance to ensure appropriate activity and innovation
• Compile and present KPIs and rubrics based on metrics extracted from CRM reports and needs assessment discussions with team managers
• Partner with Medical Affairs stakeholders to develop and embed new technologies to support field interactions while leveraging digital solutions for analysis (e.g. AI) and reporting to optimize productivity, enable implementation, provide system and tools oversight (e.g. CRM/Veeva) to enhance capabilities of field medical team members
• Conduct field rides with MSL and Clinical Nurse Liaison (CNL) team members gathering insight on performance capabilities
• Work cross-functionally with other PTI departments to develop aligned strategic plans, ensuring seamless interface between the MSL and CNL teams and other PTI functions, and maximize MSL and CNL contributions to overall business objectives
• Support Field Medical activities such as insight gathering and speaker training
• Ensure compliance with all relevant PTI SOPs, policies, and procedures across the Field Medical Team activities
• Attend both learning and clinical association conferences, the latter to observe Medical Excellence capabilities among Medical team members and keep current on industry trends
  
  

Education And Professional Background

• Advanced degree in health or life sciences-related field such as a PharmD, MD, NP, Ph.D., Masters degree or international equivalents
• Eight years of healthcare or related experience (clinical practice, research, academic or market access) which should include 5 years of experience in a Field Medical organization within Medical Affairs in the pharmaceutical industry
  
  

Competencies And Skills

• Proven track record of strong strategic thought leadership, teamwork, innovation, project management and demonstrated ability to manage, lead and mentor individuals
• Demonstrated understanding of US ethics & compliance, legal and regulatory guidelines of the pharmaceutical industry especially in relation to medical services and Field Medical initiatives
• Ability to understand and align the needs from global, regional, and national perspectives
• Proven ability to influence and have strong collaboration skills and change management with an ability to work successfully in a complex, global, matrix organization
• Experience with CRM systems such as Veeva, and data analytics
• Ability to oversee the creation of strategic, long-range plans that are aligned with strategies across the organization and to implement them successfully
• Knowledge or certification in adult learning theories (ADDIE, ROPES, or others)
  
  

Attitude And Behaviour

• Entrepreneurial mindset to understand broader set of stakeholder needs
• Strategic thinking
• Agile decision making and efficient execution
• Culture of continuous improvement
• Collaborative mindset, team player
  
  

Flexibility

• Our roles can evolve over time. Reasonable flexibility is, therefore, a key part of any job at Pharmacosmos. Significant variations in duties and responsibilities should be discussed between the employee and manager.
  
  

Additional Information

• Requires discretion with confidential data
• Travelling – approximately 30-40% of the time
  
  

To learn more visit www.pharmacosmos.us

All job requirements listed indicate the minimum level of knowledge, skills and/or experience necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related duties as requested by their supervisor, subject to reasonable accommodation.

Pharmacosmos Therapeutics Inc. is committed to equal opportunity in employment. We value diversity which embraces all perspectives towards innovation and are committed to making PTI a truly inclusive place to work where everyone of us can be our best and true selves.

We select and employ qualified candidates in accordance with their competencies and skills to perform the duties of the job regardless of gender, gender identity or expression, ancestry, national or ethnic origin, marital status, race, religion, color, age, disability, sexual orientation, military, or veteran status.

Pharmacosmos Therapeutics Inc. has adopted a hybrid work schedule – a combination of being on-site at our Morristown, NJ offices along with remote working. Being present is critical to collaboration, innovation, productivity, employee well-being and engagement and enhances the Company culture.