What are the responsibilities and job description for the Strategic Insights Analyst position at PharmaCord?
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
- PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly.
- We will never request your bank account information at any stage of the hiring process.
- We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com
Our Company: PharmaCord is a leading provider in specialty drug patient support services. We are committed to enhancing the patient experience on therapy by providing them with compassionate support throughout their journey to better health.
We accomplish this through our world class technology and our talented team of benefit specialists, nurses, pharmacists, case managers, data scientists, pharmacy techs, program managers, and other incredibly talented team members.
We are PharmaCord, a purpose-driven organization on a rapid growth journey.
We are currently seeking a Strategic Insight Analysts in this role you will play a crucial part in helping PharmaCord make informed decisions by analyzing data and providing valuable insights. Your primary focus will be on understanding market trends, customer behavior, and business performance to support strategic planning and decision-making processes.
A Career You'll Love
PharmaCord won 3 Comparably awards in 2023: Best Company for Women; Best Company Culture; Happiest Employees. (The overall culture score, 89/100 or A , incorporates employee ratings based on their feedback on the Compensation, Office Culture, Diversity and more. See more details on Comparably.)
PharmaCord was voted Best Places to Work in Kentucky for 2019 and 2021
We value diversity and make deliberate efforts to create an inclusive workplace
We are experiencing explosive growth allowing for advancement with a company that supports personal and professional development (in 2023 PharmaCord promoted 386 employees)
PharmaCord offers a challenging, stimulating work environment that encourages new ideas
You receive exposure to many learning and development opportunities
You will be playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience
Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more!
Our Benefits & Perks
- Affordable Medical, Dental, and Vision benefits with no premium increases in 4 years
- Concierge Medical Clinic free of cost for those enrolled in a PharmaCord medical plan (including dependents)
- 401(k) company match
- Wellness discounts on health premium
- HSA employer contribution
- Company paid Short-term Disability (STD)
- Company paid and voluntary Life Insurance options
- Voluntary Life, AD&D and Long-Term Disability Insurances
- Paid Parental Leave of Absence
- Wellness and Employee Assistance Programs
- PTO benefits, flex days and paid holidays
- Employee Referral Program
- Ambassador Program
- Tuition reimbursement program
Competitive Compensation & Flexible Working
- Competitive starting pay rates
- Yearly merit increases
- Toll reimbursement program (valued at $678.60 per year)
A typical day in the life of a Strategic Insights Analyst will include but not be limited to the following:
- Providing analytical support through the analysis and interpretation of data
- Providing analytical support for multiple projects simultaneously, establishes timelines, and coordinates with internal and external resources
- Building positive, long lasting, rapport with defined set of strategic clients
- Participating in strategic client conference calls related to open case reports, training needs, complex account customizations and/or escalated issues
- Developing, preparing and analyzing reports for management review, and presenting to various levels of management
- Providing industry or company knowledge and expertise as appropriate
- Identifying opportunities for improvement as it relates to exceeding key performance indicators and program enhancements, consulting with the PharmaCord leadership team as needed
- Working cross-functionally to achieve long term solutions to strategic client and issues or requests
- Occasional travel onsite to visit assigned strategic clients and partners
What We’re Looking for:
- Exceptional client service skills
- Ability to execute and prioritize a large number of tasks in a fast-paced environment
- Strong sense of urgency
- Self-starter/critical thinker
- Self-accountable
- Professional, effective, and clear communication skills (written and oral)
- Strong conflict resolution skills
- Commitment to honesty and integrity
- Extreme multi-tasking skills
- Proficient computer skills
- Adaptability to change
- Personal initiative and commitment to team and organizational goals
- Ability to work effectively within a team
- A positive attitude!
This job might be for you if you (requirements of the role):
- Have a 4-year bachelor’s degree is required
- Have some SQL experience
- Are technically savvy with excellent troubleshooting and analytical skills
- Are proficient in Microsoft Office applications, specifically Excel, PowerPoint, and Word
- Have experience working in healthcare, whether it be medical billing, coding, administration, etc. is preferred
- Have experience building and managing relationships, including interacting with all levels of management (both internally and client-facing)
We are located in the River Ridge Commerce Center at 150 Hilton Drive, Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year)
Physical Demands & Work Environment:
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
- Although very minimal, flexibility to travel as needed is preferred.
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.
In order to maintain a safe workplace for our team members, PharmaCord strongly recommends that all employees are vaccinated against COVID-19.
Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!
Salary : $679
