What are the responsibilities and job description for the freight agents position at Phantom Freight Network, Inc.?
Company Description
Phantom Freight Network, Inc. is a leading logistics and freight brokerage firm dedicated to providing seamless and strategic shipping solutions. With expertise in Full Truckload (FTL), Less Than Truckload (LTL), specialized hauling, and Intermodal solutions, we leverage a meticulously vetted carrier network to ensure reliable, on-time, and cost-effective freight transportation. Our comprehensive logistics management services optimize supply chains and reduce costs through advanced technology, real-time tracking, and data-driven insights. Committed to operational excellence, we deliver exceptional value to businesses by enhancing their shipping efficiency and responsiveness. Join us to be part of a team that makes a measurable difference in supply chain management.
Role Description
This is a full-time, on-site Freight Agent role based in Stockton, CA. The Freight Agent will be responsible for managing freight movement by coordinating with shippers, carriers, and customers to ensure timely and efficient delivery. Daily tasks include negotiating rates, booking shipments, managing transportation schedules, tracking shipments, and resolving any logistical challenges. The role will also involve maintaining strong relationships with clients, carriers, and team members to ensure customer satisfaction.
Qualifications
- Strong knowledge of logistics, freight brokerage, and transportation management systems
- Experience in rate negotiation, shipment booking, and scheduling
- Ability to track shipments, manage carrier relationships, and resolve logistical issues
- Proficient in communication, client relations, and problem-solving
- Proficiency in using freight management software and other industry-relevant tools
- Self-motivated, detail-oriented, and capable of working in a fast-paced environment
- High school diploma or equivalent required; bachelor's degree in business, logistics, or a related field is a plus
- Previous experience in a freight brokerage or logistics environment preferred