Showroom Manager

Phantom Fireworks, the industry leader in retail sales of consumer fireworks, is seeking a high-energy, self-motivated, and customer service–oriented individual to join our Retail Management Team in the showroom!

Key Responsibilities:

• Oversee all aspects of store operations, ensuring a safe, clean, and fully stocked environment
• Recruit, interview, hire, train, schedule, and manage store employees
• Ensure compliance with company policies; document and report any infractions
• Provide ongoing coaching, performance evaluations, and make termination recommendations as needed
• Maintain strong knowledge of POS systems, inventory, and ordering processes
• Manage inventory levels and oversee post-season returns to the warehouse
• Inspect rental equipment (generators, trailers/containers) for safety and functionality
• Handle all cash management duties, including daily balancing, deposits, and reporting to corporate
• Complete weekly reconciliations (banking, expenses, payroll, petty cash) and track expenses for budgeting
• Ensure proper staffing levels during peak/seasonal periods
• Deliver high levels of customer service through product knowledge and team support
• Assist with permitting, inspections, and required compliance activities
• Attend required trainings, meetings, and annual conferences (may require travel)
• Perform other related duties as assigned

Qualifications:

• Leadership experience in retail or operations management
• Strong organizational, multitasking, and problem-solving skills
• Experience with cash handling, reporting, and basic financial reconciliation
• Proficiency with POS systems and inventory management
• Ability to lead, train, and develop a team
• Strong communication and customer service skills
• Ability to work flexible hours, including travel for training/conferences
• Ability to work seasonal hours