What are the responsibilities and job description for the Manager, Client Services & Guest Experience position at pgcc?
The Client Services & Guest Experience Manager supports the operations of Front of House, Client Services, and Guest Experience for the Center for Performing Arts and other event venues across campus. This role oversees ticketing, customer service, staffing, and revenue processes while ensuring safe, accessible, and high-quality experiences for all events. The position collaborates closely with campus partners, production teams, and external clients to maintain smooth event execution, compliance with safety standards, and operational excellence.