What are the responsibilities and job description for the Senior Salesforce Developer position at PGC Digital (America) Inc: CMMI Level 3 Company?
ROLE SUMMARY
Designs, develops, and maintains scalable Salesforce solutions that support complex business processes. Provides senior‑level technical expertise in custom development, integrations, and platform optimization while collaborating closely with business and technology stakeholders to deliver high‑quality solutions.
ROLE RESPONSIBILITIES
- Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and declarative tools
- Translate complex business requirements into scalable and secure Salesforce technical designs
- Lead development of workflows, automation, validation rules, and custom objects
- Develop and maintain Salesforce reports, dashboards, and CRM Analytics solutions
- Design and implement integrations between Salesforce and enterprise systems using APIs and middleware
- Perform code reviews and enforce Salesforce development and security best practices
- Collaborate with data and integration teams to manage data loads, transformations, and data quality
- Coordinate with Release Management to plan deployments and promote solutions to production
- Create deployment documentation and change‑ticket requests
- Troubleshoot and resolve production issues, performance concerns, and data inconsistencies
- Provide technical guidance and mentorship to junior developers and administrators
TECHNICAL QUALIFICATIONS
- 7 years of hands‑on Salesforce development experience
- Strong proficiency in Apex, Lightning Web Components (LWC), and Visualforce
- Experience with Salesforce Sales Cloud and Service Cloud
- Proven experience designing Salesforce integrations (REST/SOAP APIs)
- Experience with CRM Analytics (formerly Einstein Analytics) or comparable reporting tools
- Familiarity with Salesforce DX, source control, and CI/CD processes
- Experience with enterprise system integrations (e.g., Guidewire, SAP, ImageRight)
- Strong understanding of Salesforce security model, profiles, roles, and permissions
- Salesforce Platform Developer I certification required; additional certifications preferred
GENERAL QUALIFICATIONS
- Excellent written and verbal communication skills
- Ability to collaborate effectively with technical and business stakeholders
- Strong analytical and problem‑solving skills
- Ability to work independently in a contractor role with minimal oversight
- Proven ability to manage priorities and meet delivery deadlines
EDUCATION REQUIREMENTS
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
- Salesforce certification is considered a plus.