What are the responsibilities and job description for the Transportation & Store Delivery Coordinator position at PGA TOUR Superstore?
Overview
At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.
Position Summary
The Coordinator, Transportation & Store Delivery, supports the day-to-day planning and performance tracking of PGA Tour Superstore's transportation network. This role is responsible for monitoring carrier performance, coordinating store delivery schedules, analyzing shipping data, and identifying opportunities to improve cost, speed, and reliability of store replenishment.
Duties And Responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.
Position Summary
The Coordinator, Transportation & Store Delivery, supports the day-to-day planning and performance tracking of PGA Tour Superstore's transportation network. This role is responsible for monitoring carrier performance, coordinating store delivery schedules, analyzing shipping data, and identifying opportunities to improve cost, speed, and reliability of store replenishment.
Duties And Responsibilities
- Coordinate daily transportation plans to ensure on-time delivery of TL and LTL shipments from vendors to cross-dock and from cross-dock to stores.
- Monitor parcel shipments for e-commerce and store replenishment orders — flag exceptions and coordinate resolution.
- Maintain store delivery schedules across the network — proactively identify and communicate delays.
- Support routing guide compliance tracking — flag vendor and carrier deviations for review.
- Track and document 3rd party SLA performance — support monthly SLA scorecard preparation.
- Partner with analytics to analyze shipment data to identify cost reduction opportunities — consolidation, mode optimization, zone improvements.
- Serve as a liaison between transportation operations and Store Ops — communicate delivery updates and manage store-level inquiries.
- Assist with freight invoice review and accessorial charge validation.
- 1–3 years of experience in transportation, logistics, or supply chain operations or analytics.
- Proficiency in Excel and data analysis — ability to build and maintain dashboards from raw shipment data.
- Familiarity with TMS, OMS, or carrier portal systems.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Clear written and verbal communication skills — comfortable presenting data to managers and cross-functional partners.
- Monday – Friday onsite, based out of our Roswell, GA Store Support Center. Flexibility to work extended and varied hours as needed.
- Must be able to stand and/or sit for extended periods of time as the job is completed primarily at a desk each day. Variable desk heights are offered so alternatively sitting and/or standing at the desk is optional.
- 15% of travel is required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.