What are the responsibilities and job description for the Banquet Houseperson position at PGA National Resort (Salamander Collection)?
POSITION OBJECTIVE
To manually set up, break down, and service all meeting rooms in accordance with Crescent high standards of quality.
ESSENTIAL JOB FUNCTIONS
- Communicate with supervisor throughout shift to be aware of the work.
- Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dancefloors, etc., from storage area to meeting rooms
- Supply and replenish meeting rooms with clean glasses and fresh water.
- Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
- Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
- Must be able to work a flexible schedule including day/night shifts, weekends and holidays
EDUCATION/EXPERIENCE
- High School diploma or equivalent preferred.
- General knowledge of hotel operations in the banquet field.
REQUIRED SKILLS
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
- Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).
- Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room.
- This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down.
- Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs.
PHYSICAL DEMANDS
- While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen.
- The employee frequently is required to walk.
- The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl.
- The employee must occasionally lift, push, carry, pull, or move items.
WORK ENVIRONMENT
Work is generally performed in banquet areas (indoor and outdoor), and venues.