Community Support Specialist (Disease Management)

Job Description: Job Description: Job Title: Community Support Specialist (Disease Management) Location: Kirksville, MO Department: Adult Community Services Employment Type: Full-time Job Summary: We're seeking a compassionate and driven Community Support Specialist to join our team, with a focus on supporting adults in various capacities while also assisting individuals with Serious Mental Illness (SMI) and/or Substance Use Disorder (SUD) through our Disease Management program. This role combines the responsibilities of providing mentorship, guidance, and support to adults in the community with the opportunity to make a meaningful impact on the lives of individuals with complex health needs. Position Perks & Benefits 29 Days of PTO Eligibility for HRSA Loan Repayment (subject to requirements) Comprehensive benefits package: health, dental, vision, retirement, life insurance & more Competitive 401(k) Retirement Savings Plan – up to 5% match Company-paid basic life insurance Emergency Medical Leave Program Flexible Spending Accounts – healthcare and dependent care Health & Wellness Program Employee Assistance Program (EAP) Employee Discount Program Mileage Reimbursement (when applicable) Essential Job Functions: Deliver life-changing mental health services to clients in the community Empower clients through behavioral interventions, utilizing techniques like motivational interviewing and cognitive processing Foster recovery and resilience by promoting improved functioning and meeting unique client needs Manage a rewarding caseload and collaborate with supervisory staff to ensure a fulfilling workload Respond to emergencies with confidence, using sound judgment and discretion to provide timely assistance during mental health crises Ensure continuity of care by providing comprehensive follow-up services to clients Disease Management Responsibilities: Review and prioritize outreach efforts to individuals identified through the Disease Management Cohort List Engage individuals using motivational interviewing techniques and a person-centered approach Coordinate with the intake department to ensure timely admission into clinically appropriate programs Complete required documentation for the Disease Management program, including reviews and updates to cohort lists and state reporting Collaborate with the Healthcare Home (HCH) Department to ensure all Disease Management individuals are enrolled in HCH Knowledge, Skills, and Abilities: Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders. Knowledge of the problems encountered by persons with mental health and/or substance use disorders and how to access the various community resources available. Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental health and substance use disorders. Ability to problem solve and communicate ideas clearly and effectively, verbally and in writing to produce clear and concise reports. Ability to be self-motivated to provide high-level performance while meeting the complex needs of the clients and their families. Ability to multi-task and coordinate services from a variety of community resources, while maintaining proper communications with all staff (e.g. admissions, process, and discharge plans). Ability to establish effective relationships with youth and their families via telephone and personal contacts. Ability to follow direction and accept supervision. Experience and Education Qualifications: An individual with a Bachelor’s degree in Psychology, Social Work, or other human services specialized field of study; or An individual with a Bachelor’s degree in an unrelated field and two years of related work experience; or Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D Any four-year combination of higher education and two years of related work experience, or An Associates of Applied Science in Behavioral Health Support will also fulfill educational requirements; or An individual with four years of qualifying experience*. *Qualifying experience must include delivery of services to individuals with mental health disorders; substance use disorders or developmental disabilities. Experience must include some combination of the following: Providing one-on-one or group services with a rehabilitation/habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use disorder issues while encouraging the use of natural resources; Supporting individuals in their efforts to find and maintain employment and/or to function appropriately in family, school, and community settings; Assisting individuals to achieve the goals and objectives in their individual treatment plan. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot 200 locations 4 states 19 subsidiaries and/or affiliates 5k employees