Position Title: Assistant Office Manager Position Purpose and Objectives: To assist the Office Manager in daily tasks and assignments. Answer phones and enter data efficiently. Delivering high quality customer service at all times. Department: Admin/Office Department Supervisor: Vice President Direct Supervisor: LC Office ManagerEmployment Status: ☐ Exempt (salaried) or ☒ Nonexempt (hourly)
Exudes Company Core Values: - Safety Oriented
- Quality Work
- Hospitality
- Honesty/Integrity
- Growth Focused
Specific Duties, Functions, and Responsibilities: • Customer Service at all times • Answer phones, podium, google requests, etc… • Create contacts and jobs in JobNimbus/Acumatica• Set estimator appointments • Issue Dispatch Authorization Forms • Create Work Orders when needed • Order Materials when needed • Assist with scheduling with Superintendent • Assist with scheduling with Clients • Assist with Coordinate with Suppliers • Generate Labor Agreements when needed • Help with in-person applications • Take payments • Maintain a clean and welcoming branch environment • Ensure your role within the Pfeifer experience • Manage jobs from Appt Set to “in Progress” when needed
Required Knowledge, Skills, and Abilities: • Fast learner • Clear and effective communication; verbal, nonverbal, written, and auditory • Technologically sound using a computer, tablet, phone, and all company platforms • Strong Organizational Skills and ability to multi-task • Manager role experience • Willingness to learn and become a professional in the realm of roofing and estimating • Ability to work both independently and as a team • Gets it, wants it, and has capacity to do it
Education and Experience: Essential • Previous assistant experience • Customer service experience • Fluent in all English communication skills; verbal and visual • Knows the construction basics • Ability to use/learn Pfeifer business technologies
Preferred • Bilingual English/Spanish Benefits of working with us:• 401k Company Match• Roth Company Match• Health & Dental Insurance• Life Insurance• Provide Equipment• Consistent Work Through Year• Opportunity to Grow Within the Company• Training•
PTO Packages
The duties of the Assistant Office Manager position may be reasonably modified occasionally at Pfeifer Roofing, Inc’s discretion.
