What are the responsibilities and job description for the Area Director position at PF Changs?
Benefits We Offer:
- Comprehensive Benefits: Medical, dental, vision, 401(K), and paid time off.
- Competitive Pay & Performance Incentives: Monthly and annual bonuses based on performance.
- Professional Development: Paid management training program to enhance skills and advance career - we promote from within.
- Referral Program: Earn a $250 referral bonus for Team Member positions and $500 for restaurant management positions through our employee referral program (for locations other than home location).
- Exclusive Discounts: Access exclusive employee discounts.
- Holidays: Most locations closed on Thanksgiving and Christmas.
- Supportive Community: Financial assistance through the Lucky Cat Fund during hardships for qualifying team members.
Location: The candidate selected for this role must be based in Northern Virginia or Maryland.
P.F. Chang's is a leader in the restaurant industry, dedicated to delivering exceptional guest experiences and fostering a culture of excellence, integrity, and innovation. The Area Director (known as the Market Partner) oversees multiple restaurants within a designated market, driving sales growth and ensuring operational excellence. This leader ensures alignment with our corporate vision and maintaining the highest standards of quality and service.
Key Responsibilities:
Operational Excellence
Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market.
Guide teams in achieving KPIs, EBITDA targets, and cost-control goals.
Ensure compliance with brand standards, health codes, and safety protocols through regular site visits.
Sales and Revenue Growth
Partner with Operating Partners to launch innovative sales strategies and drive revenue.
Analyze market trends to adjust tactics and stay ahead of the curve.
Champion upselling, marketing initiatives, and service strategies to grow top-line sales.
Leadership & Strategic Oversight
Set strategic direction for the market that aligns with company goals.
Monitor restaurant performance and identify opportunities for continuous improvement.
Mentor Operating Partners and support their development into senior leadership roles.
Lead recruitment and onboarding of new management trainees to ensure long-term success.
Promote a strong, unified culture of excellence, integrity, and innovation across locations.
Team Development & Support
Support recruiting, training, and team building across all restaurants in the market.
Provide consistent coaching and feedback to elevate team performance.
Assist with conflict resolution and employee relations to maintain a positive work environment.
Required Qualifications:
Requires extensive experience in multi-restaurant leadership in a full-service restaurant company (upscale casual dining is preferred).
Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
Proven track record in driving sales growth and achieving KPIs.
Strong financial acumen and proficiency in POS and corporate software systems.
Excellent interpersonal communication, critical thinking, and emotional intelligence.
Prior experience in opening restaurants is strongly preferred.
Working Conditions:
Ability to stand, walk, and perform physical tasks for extended periods.
Travel up to 75% of the time and is remote (home-based) when not traveling.
Benefits Summary:
Medical, Dental, Vision: Choose from multiple plans with coverage starting the 1st of the month following hire.
Flexible Spending and Health Savings Accounts: Pre-tax contributions for health and dependent care expenses.
Lucky Cat Card: Preloaded card for dining at P.F. Chang’s.
Paid Time Off: Generous paid time off, plus 12 paid holidays and 2 floating holidays.
Life Insurance and Disability: Company-paid life, AD&D, short-term and long-term disability insurance.
Retirement Plans: Retirement savings with a company match for eligible employees.
Parental Leave: 100% pay for up to 4 weeks for new parents.
Why work for us?
Because it’s more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
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Salary : $155,000 - $175,000