Senior Compensation Specialist

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first
  
  

You care for pets. We care for you.

Position Overview

Please note this is an in-person position with an onsite requirement at our HQ in Westport, CT.

PetVet Care Centers is a vibrant, growing network committed to veterinary excellence in each of our local hospitals, and seeks to add the best and brightest professionals to our support team. The Senior Compensation Specialist is responsible for the routine maintenance and processing of our Doctor commissions.

• Maintains key Doctor details and calculates/processes Doctor commissions; ensures data is updated routinely (i.e. new hires, terminations, rate changes, commission changes, etc)
• Monitors inbound commission submission for accuracy and management approval; Reviews and approves submissions, actions those submitted improperly or that contain inaccurate information
• Partners with other functional areas (IT, Finance, Payroll) to ensure all relevant revenue information needed for calculations is received through data interfaces and exchanges and commissions are processed/paid timely and accurately
• Establish relationships with and trains Hospital Managers and Regional Managers to ensure doctor payments are in alignment with their contracts
• Monitors Commissions email inbox; Researches and resolves inquiries
• Accurately calculates and audits commissions calculations prior to processing
• Complete monthly data comparisons and Finance required reporting, maintain tracking log identifying any inaccurate payments and root cause
• Prepares and publishes personalized Doctor commission statements each period
• Partners with IT on reviewing, testing and tracking updates to technology systems or programming used in commissions process
• Ad hoc reporting and analysis and any and all other duties, as assigned
  
  

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in-patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual
  
  

Qualifications (Required)

• Advanced Excel skills (vlookups, pivot tables, mail merge)
• Strong financial acumen, and excellent communication skills
• Must possess strong attention to detail and embrace a full transparency mindset
• Results focused and trustworthy, roll up your sleeves attitude
• Strong team player
• Ceridian Dayforce experience a plus
• 2 years' experience working in a financial role
  
  

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources
  
  

Pay Range

$28—$32 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700 veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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