What are the responsibilities and job description for the Customer Service Cashier position at Pets on Broadway?
As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a listening ear, and all their needs met.
Key Responsibilities:
- Answer product questions and handle returns with ease.
- Assist customers to their cars with a smile.
- Bring energy and enthusiasm to help customers find the perfect products.
- Flexibility to jump into other departments to learn and help out. Those include: Animal Care, Fish Care, Freight and Plant Care.
Qualifications:
- Excellent Communicator: Clear and effective in all interactions.
- Customer Savvy: Skilled in handling complex and challenging customer interactions.
- Dependable: Consistently reliable with a strong attendance record.
- Self-Starter: Motivated with keen attention to detail, quality and presentation
- Instruction Follower: Able to read, understand and act on verbal and written directions.
- Flexible: Adaptable schedule to meet store needs.
- Punctual: Adheres to work schedules and attendance policies.
Physical Requirements:
- Required to work for extended periods of time in direct contact with a variety of animals while potentially exposed to dust, dander, and other allergens.
- Willingness to handle feeder animals including live rats and mice, frozen rats and mice and various insects.
- Frequently required to work around potentially toxic chemicals associated with certain pet care products.
- Consistently required to stand, reach, grasp, twist and turn, talk, listen and hear, use telephone and walkie-talkie, and make repetitive motions with hands and feet.
- Frequently required to walk, stoop, bend, kneel/squat, fine finger manipulation, and push/pull.
- Occasionally required to climb ladders.
- As needed, the position may require sitting, crawling, driving, and climbing stairs.
- Frequently required to lift up to 40 pounds without assistance.
- Work performed requires medium physical strength.
- Consistently required to use near and peripheral vision, in addition to depth perception.
Why You'll Love Working Here:
- Diverse Interactions: Meet a variety of our cities' pet-loving personalities.
- Growth Opportunities: We value new ideas and offer chances to take on new responsibilities.
- Constant Learning: Participate in frequent training to stay updated and improve pet care.
- Autonomy Celebrated: Take charge of tasks with minimal supervision.
- Feedback Culture: Receive regular feedback to help you grow.
- Community Impact: Support local rescues and non-profits through fundraising and volunteer opportunities.
- Competitive Pay: Always starting above minimum wage and yearly raises based on performance.
- Health Benefits: 70% coverage of full Kaiser health care for full-time employees.
- Work-Life Balance: Enjoy paid time off and support for gym memberships and commuting options.
- Pet Care Discounts: Get great discounts to provide the best care for your pets as well as veterinary care reimbursement.
Please - no phone calls or drop-ins to the store about the position. It may even hurt your chances of getting a job offer. If we think you might be a good fit, we'll be in touch ASAP.
Salary : $18