Studio Guide

Join a Premier Creative Studio Known for Excellence in Guest Experience

For over 30 years, Petroglyph Ceramic Lounge has set the standard for upscale paint‑your‑own pottery studios — combining a warm, welcoming environment with elevated service and beautifully curated spaces. We offer guests an opportunity to slow down, reconnect, and create something meaningful. We pride ourselves on delivering hospitality that feels refined, attentive, and genuinely memorable.

We are seeking an experienced, polished, and service‑driven Studio Guide for our Los Gatos studio. Weekend availability is required.

As a Studio Guide, you serve as an ambassador for the Petroglyph brand — ensuring our guests feel welcomed, supported, and inspired throughout their visit. You’ll contribute to a guest-focused environment where exceptional service, aesthetic presentation, and smooth studio operations are important.

This role is ideal for candidates with a background in hospitality, boutique retail, guest services, or creative studios who are excited to apply their professional experience in a warm, dynamic, and highly customer‑oriented setting.

We’re seeking applicants who bring maturity, reliability, and a strong service mindset to the team. You may be a great match if you have:

• A polished, professional presence and excellent people skills
• Proven success in hospitality, customer service, boutique retail, or guest experience roles
• Confidence engaging with a wide range of customers
• Strong attention to detail and a proactive, solutions‑oriented approach
• A positive, collaborative attitude and the ability to support high‑standards environments
• Comfort managing multiple tasks in a fast‑paced, hands‑on workspace
• A natural appreciation for creativity, design, or the arts (a plus, not required)

Responsibilities include: Greeting guests and creating a warm, welcoming atmosphere Providing excellent customer service and assisting guests throughout their visit Maintaining a clean, organized, and visually beautiful studio Supporting backroom pottery processes and studio preparation Processing transactions and assisting with checkout

Experience & Qualifications

• Must be 18 years or older At least 1 year of experience in retail, hospitality, or customer service preferred Friendly, confident communicator who enjoys interacting with people Strong time management, organization, and multitasking skills Professional presentation and communication Comfortable using POS systems and basic math skills Must be able to read, write, speak, and understand English fluently
• Interest in art, creativity, or ceramics is a plus Must be available to work weekends and some weekdays

Benefits

• Competitive hourly compensation Gratuity in addition to hourly wage Generous studio employee discount
• 401K

Physical Requirements

This role involves being on your feet and moving throughout the studio. Applicants should be able to use telephone, computerized cash register; perform repetitive movements of the arms and shoulders, stand for extended periods of time, move freely around the store, bend, twist, reach, squat, climb a ladder occasionally and regularly lift/carry up to 20 pounds.

Petroglyph Inc. is an equal employment opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, genetic information, sexual orientation, veteran status or marital status. This job posting represents a summary of the job not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in this posting and other duties, as assigned, may be part of the job. This posting is not an employment agreement or contract. Petroglyph Inc. has the right to alter the job

Pay: From $17.25 per hour

Expected hours: 15.0 – 25.0 per week

Benefits:

• 401(k)
• Employee discount

Work Location: In person

Salary : $17