What are the responsibilities and job description for the A/R Specialist position at Petrocard?
PetroCard is looking for an energetic, detail-driven Accounts Receivable Specialist to join our growing team! In this role, you’ll play a key part in keeping our business moving by ensuring customer payments are processed accurately, accounts stay current, and customers receive outstanding support. This role works on site in our Kent WA headquarters office.
If you enjoy working with people, solving problems, being organized, and making a real impact every day, we’d love to hear from you!
What You’ll Do
- Process and apply customer payments including EFT, ACH, Lockbox, credit card, and online transactions with accuracy.
- Reconcile customer accounts and resolve payment discrepancies in a timely, professional manner.
- Build strong relationships with customers and internal teams to support smooth account resolution and excellent service.
- Provide phone support through a shared call queue, assisting customers with payment questions, account inquiries, and issue resolution.
- Partner with the Credit Department to help reduce outstanding balances and support healthy customer accounts.
- Maintain accurate account records and ensure payment information is updated promptly.
- Identify opportunities to improve processes, increase efficiency, and reduce errors.
- Support the AR team with reporting, administrative tasks, and special projects as needed.
What You Bring
- 2 years of experience in Accounts Receivable, accounting, or finance preferred.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, customer service, and problem-solving skills.
- Proficiency in Microsoft Office 365, especially Excel and Outlook.
- Experience with MAS200/SAGE100 or Salesforce is a plus, but we’re willing to train the right candidate.
- Positive attitude, team-player mindset, and eagerness to learn and grow.
Benefits
- Pay rate of $24-$26/hour depending on experience and eligible for overtime.
- 401k Plan with dollar-for-dollar company match up to 5%.
- Company subsidized Medical, Dental, and Vision plans for individual and family coverage.
- Company paid Short-Term and Long-Term Disability insurance.
- Company paid Life and AD&D insurance with buy up options for individual and family coverage.
- Generous Paid Time Off and Paid Holidays.
- Employee Fuel Discount.
Salary : $24 - $26