What are the responsibilities and job description for the Service Technician Trainee position at Petro Home Services?
Job Summary
We are seeking a Home Service Technician Trainee to join our team at Petro Home Services. As a key representative of our company, you will provide expert troubleshooting and repair service to customers in their homes, focusing on heating systems.
Your Responsibilities
- Assess Customer Needs: Evaluate customers' equipment and service requirements to deliver tailored solutions.
- Troubleshoot and Repair Equipment: Effectively diagnose and resolve issues with residential AC equipment, heating systems, and other related equipment.
- Identify Revenue Opportunities: Recognize potential sales opportunities, make recommendations to customers, and close immediate deals.
- Perform Efficiency Tests: Conduct thorough tests on combustion-related installations to ensure optimal performance.
- Prepare Accurate Documentation: Maintain precise daily records of work completed.
- Communicate Effectively: Collaborate with dispatchers and service departments to ensure seamless operations.
- Maintain Safety Standards: Utilize necessary safety equipment and personal protective gear (PPE) to prevent accidents.
- Ensure Vehicle Maintenance: Keep the service van clean and well-maintained, with accurate inventory of tools and parts.
About You
- Technical Expertise: Possess prior experience servicing residential Air Conditioning and Heating equipment.
- Driver's License: Hold a valid driver's license and comply with our motor vehicle policy.
- Personal Qualities: Display excellent verbal and written communication skills, a helpful personality, and flexibility in a fast-paced environment.
- Professional Growth: Demonstrate a willingness to expand technical knowledge, obtain new licenses, and commit to professional growth.
- Brand Ambassador: Support our company brand as an advocate and maintain a professional image.
- Preferred Qualifications: Hold relevant professional licenses.
