Engagement Manager

Company Description

Petram Analytics is a provider of data-driven marketing analytics focused on empowering mid-sized businesses. We specialize in marketing automation, predictive analysis, and AI-based modeling to uncover growth opportunities within customer data. By delivering proprietary insights, we enable our clients to optimize multi-channel marketing efforts across platforms like Facebook, Google, Email, and SMS. With a commitment to actionable insights, our goal is to drive smarter decisions and elevate marketing strategies to the next level.

We cultivate a culture that has earned us the title of "Best Place to Work" by Purpose Jobs. Dive into an environment where your talents are celebrated and your growth is paramount! We’ve been on the forefront of working with AI, utilizing it for data analysis, modeling, and marketing performance insights for seven years.  

Currently we are working with some of the country's leading private equity portfolios.  Join us as we grow and expand in this exciting industry.

Job Description:

Do you thrive in an environment where you can both collaborate closely with a talented team and also work independently to deliver great client deliverables from start to finish?

This is a full-time hybrid role for an Engagement Manager at our office located in Royal Oak, MI, with some flexibility for remote work. The Engagement Manager will oversee client relationships, manage projects, and act as the primary point of contact for driving marketing analytics initiatives. Day-to-day responsibilities include coordinating cross-functional teams, developing actionable strategies from data analysis, and ensuring the successful delivery of projects on time and within scope.

You'll work closely with our Engagement Director and team to make sure we deliver on project initiatives that ultimately exceed client expectations.

If this sounds exciting to you, and you relish the idea of growing your career, we think you’ll be a great fit for our team.

Engagement Management Execution:

• Anticipate and delegate detailed client deliverable project tasks, milestones, and timelines.
• Manage project sizing, effort required, and team workload.
• Proactively identify and mitigate potential delivery timeline risks and issues.
• Manage project scope and ensure all deliverables are met on time.
• Anticipate and manage client expectations and needs.
• Conduct regular status meetings with clients and internal stakeholders.
• Facilitate project communication and collaboration across project teams.
• Gather and document client requirements and feedback.

Engagement Management Processes:

• Collaborate with team members to develop data-driven insights for clients.
• Maintain client deliverable processes to ensure engagement efficiencies and effectiveness.
• Maintain consistent client communication processes across all projects.
• Collaborate with team members to develop and refine project related slides, visuals, and relevant documentation.

Qualifications:

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• 3 years of experience in consulting, client engagement roles, or client-facing project management, preferably within a marketing or data analytics environment.
• Proven experience in managing complex projects with multiple stakeholders.
• Excellent written and verbal communication and interpersonal skills.
• Experience with project management software (e.g., Notion, Jira, Asana, Monday.com).
• Strong attention to detail and organizational skills.
• Strong communicative and problem-solving skills. Ability to work independently and as part of a team.
• Excellent client-facing skills and the ability to build strong relationships.

Bonus Points:

• Experience with marketing analytics tools and technologies (e.g., Google Analytics, Adobe Analytics).
• Knowledge of data visualization and reporting tools (e.g., Tableau, Power BI).
• Proficiency in creating captivating presentations that tell a story.
• Experience working with marketing orchestration tools and CRMs
• Experience in a marketing consulting or a client engagement role.
• Experience creating AI-driven solutions in a professional environment.

How to Apply:

If you’re passionate about marketing and want to be part of an exciting startup, we’d love to hear from you! Please share your resume and a cover letter highlighting your experience in the field, and we’ll be in touch!