What are the responsibilities and job description for the Guest Service Associate position at Petit Soleil?
Petit Soleil is an independently owned boutique hotel in the downtown San Luis Obispo area. We are looking for a guest service associate to join our team. This position is all encompassing: front desk, food preparation, serving and bartending. Potential applicants should be self motivated, outgoing, and love interacting with guests.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Up-sell hotel services and amenities to enhance guest experience
- Process guest check-ins and check-outs efficiently and accurately
- Maintain a clean and organized front desk area, kitchen and dining room
- Take guest orders and deliver food and beverages to tables, ensuring satisfaction
- Prepare baked goods and daily offerings for guests
- Maintain cleanliness of kitchen and dining rooms, including dishes
- Serve cocktails, beer and wine
- Maintain knowledge of our current menu offerings
Qualifications:
- High school diploma or equivalent
- Food Handler's Certificate (can obtain after hiring)
- RBS Certificate (can obtain after hiring)
- Excellent communication and customer service skills
- Ability to speak multiple languages is a plus (e.g., bilingual or multilingual)
- Ability to work flexible hours, including weekends and holidays
- Ability to work independently
- Must be at least 21 years old for bar and alcohol service
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- San Luis Obispo, CA 93401: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20