Rental Field Technician

It’s your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters! Job Description Peterson Cat has a need for an experienced Rental Field Technician at our North Bend, OR location. SUMMARY This position is responsible to perform maintenance and repairs to heavy and rental equipment, and provide customer service for internal and external customers. ESSENTIAL JOB FUNCTIONS The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Travel to and from customer sites to perform maintenance and repairs on equipment in the field. Efficiently diagnose and repair equipment failure. Maintain parts inventory in field truck for efficiency of repairs / maintenance to equipment in the field. Conduct damage assessments and complete reports of equipment damage per rental procedures. Perform safety inspections of equipment per manufacturer, ANSI, OSHA, and any other Government Regulation standards. Maintain basic parts inventory on field truck. Perform check-ins/outs Assist others in the performance of their roles to include: washing and cleaning equipment, moving equipment around rental yard, answering customer questions, explaining/demonstrating equipment operation to customers, assist in loading / unloading equipment, etc. Perform assigned tasks in a timely, accurate, safe and efficient manner Follow manufacturer and company installation and service guidelines and procedures to ensure quality work. Keep field truck and work area clean throughout day to ensure and maintain safe work environment. Observe safety policies, procedures, rules, and laws. Communicate with internal and external customers in a manner that promotes a positive relationship and demonstrates Peterson’s core values. Participate in Peterson’s safety programs, tailgate meetings, and monthly safety meetings. Work overtime as needed and within labor law guidelines. Operate company or personal vehicle as needed Maintain punctual, regular, and predictable attendance. OTHER JOB FUNCTIONS Attend scheduled training classes, department, and safety meetings. QUALIFICATIONS Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field. Minimum of 3 years of directly related experience, preferably maintaining and repairing heavy equipment; or an equivalent combination of education and work experience. Experience driving a service truck highly preferred. Customer service experience required. CERTIFICATES, LICENSES, REGISTRATIONS Maintain a valid driver’s license and satisfactory driving record Ability to obtain CDL-B and DOT medical card Ability to obtain lift truck certificate #INDjobs Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required. At Peterson, our vision is to be our customers’ first choice. We provide a family-oriented environment that promotes safety, personal growth, and professional achievement. We offer competitive wages, generous benefits, and room to grow within the company. If you want to work side-by-side with others who are passionate about customer service, consider joining the team!