What are the responsibilities and job description for the Outside Sales Representative position at Peterson Cat?
Peterson Cat has a need for a Sales Representative based at our Susanville, CA location. Base pay plus a generous commission plan. Great opportunity for someone with a background in heavy equipment or a related industry!
ESSENTIAL JOB FUNCTIONS
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
- Maintain and grow Peterson’s market share within the assigned territory by promoting and selling heavy machinery, equipment, attachments, and parts as well as Peterson services and maintenance contracts within the assigned territory.
- Execute a strategic sales call itinerary within the assigned territory, maintaining a strong focus on expanding existing gas engine accounts while promoting parts and service capabilities.
- Make sales calls on the decision-maker in existing and prospective customers’ business; prepare and present quotes, sales proposals, and estimates.
- Present equipment features and benefits to customers and determine additional information needed to meet the customer’s specific needs.
- Maintain and nurture new and existing customer relationships through frequent contact to ensure customer satisfaction; intercede to solve problems and disputes when needed.
- Utilize customer relationship management (CRM) software to document sales activities, manage customer information, track opportunities, and ensure timely follow-up with prospects and existing customers.
- Present sales literature and brochures to customers and prospects and provided information on new product developments and improvements.
- Maintain ongoing awareness of any potential new customer within the assigned territory; quickly respond to opportunities with in-person presentations when possible; contact by telephone or email when in-person is not practical.
- Provide written cost-benefit summaries for purchasing Caterpillar equipment compared to similar competition, when necessary.
- Create pro-forma financial analysis of customer expected returns and financing options, when required.
- Attend bid openings when appropriate to learn results of key projects being bid by customers.
- Keep current on contract awards within the territory, customer equipment inventory, customer needs, new products and product changes, and relevant company sales policies, procedures, and promotions.
- Cooperate and regularly communicate with Sales, Service, and Parts personnel to support and exchange information on new and existing customers as needed.
- Submit required territory data to management in a timely manner.
- Ensure required customer paperwork is complete, accurate, and submitted on time.
- Attend and participate in team sales meetings.
- Attend trade shows, conferences, and other marketing events and continually gathering information on prevalent industry and business climate within the region.
- Coordinate and attend delivery of sold machines whenever possible and follow up with customers after sales to ensure machine acceptance and satisfaction.
- Travel up to 60% of the time to customer locations and job sites to perform outside sales duties; operate company or personal vehicle as needed.
QUALIFICATIONS
Bachelor's Degree from a fully accredited college in Business, Sales, or Marketing or other closely related field; and a minimum of four (4) years of directly related experience, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
CERTIFICATES, LICENSES, REGISTRATIONS
- Must maintain a valid driver’s license and satisfactory driving record.