What are the responsibilities and job description for the Food Runner position at Peter Chang KOP?
Company Description Peter Chang KOP is a modern restaurant showcasing bold, authentic Sichuan cuisine with handcrafted dishes and vibrant, spicy flavors. The restaurant offers a contemporary dining atmosphere where culinary creativity and quality ingredients are central to the guest experience. Team members contribute to a lively, fast-paced environment focused on exceptional service and memorable meals. Working at Peter Chang KOP means being part of a team that values consistency, hospitality, and pride in presenting distinctive Chinese cuisine.
Role Description The Food Runner is a full-time, on-site role located in KOP, PA, responsible for supporting smooth service between the kitchen and dining area. Day-to-day tasks include running food from the kitchen to guests’ tables, confirming order accuracy, and presenting dishes in a professional, friendly manner. The Food Runner coordinates with servers and expeditors to ensure timely delivery of food, maintains cleanliness and organization in service stations, and assists with resetting tables as needed. This role also involves answering basic guest questions about menu items, promptly addressing requests, and helping maintain a high standard of guest satisfaction throughout each shift.
Qualifications
- Strong food service and food & beverage knowledge, with the ability to learn menu items and dietary considerations.
- Effective communication and customer service skills to interact courteously and clearly with guests and team members.
- Experience working as an expeditor or in a similar support role in a restaurant is preferred.
- Ability to stand, walk, and carry trays or plates for extended periods in a fast-paced environment.
- Attention to detail in order accuracy, plate presentation, and cleanliness standards.
- Reliability in attendance, punctuality, and following health and safety guidelines.
- Prior food service or hospitality experience is beneficial; training is available for motivated candidates.