What are the responsibilities and job description for the Front of House Manager position at Petals of a Peony?
Job Title: Front of House Manager
Location: Overton Square – Memphis, TN
Job Type: Part-Time
About Us:
We are a vibrant Chinese restaurant located in the heart of Overton Square, Memphis. Our focus is on delivering authentic flavors, warm hospitality, and a lively dining and bar experience. We are seeking a Front of House Manager with bartending and management experience to lead our team and uphold our high standards of service.
Key Responsibilities:
- Assist with General Manager, manage and oversee all front-of-house operations, including servers, bartenders, and hosts.
- Train, coach, and schedule FOH staff to ensure excellent guest service.
- Support bartending operations as needed, including mixing and serving drinks.
- Maintain a professional, guest-focused environment while handling customer concerns quickly and effectively.
- Ensure compliance with health, safety, and alcohol service standards.
- Assist with bar and FOH inventory, ordering, and cost controls.
- Perform opening and closing duties, including cash reconciliation.
- Create a positive, team-oriented culture while holding staff accountable for performance.
Qualifications:
- ServSafe Certification preferred (or ability to obtain within 60 days).
- TABC (Tennessee Alcoholic Beverage Commission) license required.
- Strong leadership, communication, and problem-solving skills.
- Ability to work evenings, weekends, and holidays in a busy, high-volume setting.
- Bartending background is preferred but not required.
- Fluent speaking in Chinese or Spanish and different culture background is a huge plus.
What We Offer:
- Competitive pay based on experience, hourly plus commission
- Potential growth opportunity
- Two staff meals per shift.
- Employee food and beverage discounts.
- Supportive and energetic workplace in one of Memphis’s most exciting dining districts.
Pay: $17.00 - $23.00 per hour
Benefits:
- Employee discount
- Paid training
Work Location: In person
Salary : $17 - $23