What are the responsibilities and job description for the Delivery Driver/Order Fulfillment Specialist position at Pet Wants Dublin?
Delivery Driver/Order Fulfillment Specialist
If you have a love of animals, looking for a flexible work opportunity, and can thrive in an entrepreneurial setting, we have a unique flexible and part-time opportunity for you!
We are hiring a Delivery Driver/Order Fulfillment Specialist to help us manage end to end fulfillment of our online/delivery orders. The position will be responsible for reviewing orders in our processing system, sorting the daily deliveries, and end delivery to customer using our delivery vehicle. Our customers are all over the Columbus area, though we organize deliveries by day as best we can to maximize efficiency. Candidate's work will be conducted from our store and in transit to customers.
The position will be scheduled Monday through Friday from approximately 11am-3pm (or until all deliveries completed for the day). Position will be approximately 15-20 hours per week (3-4 hours per day), which will fluctuate day to day and week to week based on order volumes. The start/end time is flexible based on Candidate's other obligations, but this must be agreed upon at time of hire and from week to week based on candidate's other obligations. Additional days/hours may be available based on order volume and if candidate is willing to assume other responsibilities beyond position outlined. The driver position is eligible to receive customer tips (typically $50-$100 per week, but not guaranteed and will vary) and will receive a $2 per delivery bonus, which are in addition to the base wage of $12/hr. This will be a 1099 contractor position.
Candidate must be at least 21 years of age, fully licensed and insured (proof of both must be provided with application), have a clean driving record, able to lift up to 40lbs of product at a time for short periods, and have a cell phone that can download/use several company-used apps while on the clock.
Submission to criminal and driving background check required, and at least 2 references must be provided. Prior delivery experience preferred, experience driving a cargo van or similar vehicle is highly preferred (that is our company provided delivery vehicle). Candidate may be asked to use their personal vehicle to complete deliveries from time to time, and in that situation, will receive a mileage reimbursement for fuel/wear & tear.
The Delivery Driver/Order Fulfillment Specialist will also be responsible for:
- Pick up and drop off of delivery vehicle.
- Verifying order packing accuracy at store before taking deliveries out. Requires focus and attention to detail to ensure all customer orders are packed accurately. Delivery driver will also pick up shipments to be dropped off at a parcel carrier or USPS from time to time.
- Sorting and loading of delivery orders into the delivery vehicle, ensuring all orders are fulfilled for the day.
- Loading of daily deliveries into delivery vehicle. Must be able to lift and carry up to 40lbs over short distances.
- Using a routing app to ensure the most efficient route is created and staying in communication with manager on duty at store.
- End delivery to customers, delivering their package safely and securely, delivery proof photos, and ensuring the product is protected from the elements.
- Communicating with manager or store staff regularly to deal with delivery issues or questions, or customer outreach.
- Adhering to all traffic laws and driving in a safe, cautious, and courteous manner at all times. No exceptions, safety is our number one priority. Vehicle will be monitored electronically and has a dash cam to ensure safe operating rules followed.
- Additional responsibilities as necessary to ensure orders are fulfilled timely, accurately, and correctly.
Job Requirements:
-A passion for animals is a must!
-Retail /small parcel delivery experience preferred, but not a must. Experience driving a delivery van/truck is preferred. Knowledge of Columbus area roadways is a plus.
-At least 21 years of age with high school diploma or general education degree (GED)
-Personable, positive, high energy demeanor. Must keep a clean/neat appearance and follow company uniform/follow dress guidelines. Candidate will be the face of the business to our most loyal customers, and must be professional at all times.
-When contacting customers or other staff, doing so in a professional, courteous manner.
-Self-starter, reliable, and thrives in an entrepreneurial environment.
-Trustworthy, with ability to operate independently with minimal oversight and very punctual.
-Physical requirements include being able to, twist, squat, bend over, reach, stand for long periods at a time, and lift/carry objects (up to 40lbs) over short distances, as you will have to pack and load orders and carry them to customer's door.
-Occasionally refill gas tank when low. Employee will be reimbursed with proper documentation/receipt provided.
-Occasionally complete orders in Employee's own vehicle if the Company vehicle is unavailable. Reimbursement for gas/mileage provided at $0.35/mile.
-Can legally work in the United States and state of Ohio, have a clean driving record, driver's license, and must pass background check.
Starting wage is $12/hour plus tips plus $2 bonus per delivery. We also provide part time staff an employee discount! This is a great opportunity for someone with a passion for animals looking to supplement their income on a flexible schedule!
www.petwantsdublin.com
About Pet Wants
There’s a false comfort in thinking that, because you bought food from a pet store, it’s good for your pets, but that’s not always true. I’m Will Hammond, the local owner and operator of Pet Wants Columbus Metro, and I opened this company because I tried a number of expensive pet food brands and nothing helped my dog, Rye, with his digestive issues until I found Pet Wants.
After Rye’s amazing experience with Pet Wants, I knew this was what I wanted to do. I couldn’t believe there wasn’t a Pet Wants in every community and every pet should have access to the same nutritious food as my pup does.
At Pet Wants, we are here to discuss the ingredients, the science and the philosophy behind each of our products – it’s just as much about education as it is about helping people find the right products. We also understand that families have budgets and they need pet products that are convenient and affordable. That’s what we do.
Pet Wants Columbus Metro is a mobile small business and we offer free, personal delivery to many communities in and around Columbus and host booths at local events. Rye and I look forward to meeting you!
Equal Opportunity Employer
Pet Wants Columbus Metro provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Pet Wants Columbus West complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Types: Part-time, Contract
Pay: $12.00 - $20.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Flexible schedule
Application Question(s):
- Do you have a valid driver's license?
- Do you have any motor vehicle violations or accidents in the past 3 years? Please describe, if yes to either.
- Do you have liability insurance meeting Ohio's legal limit? Y/N
Education:
- High school or equivalent (Required)
Experience:
- Delivery driver: 1 year (Preferred)
Work Location: On the road
Salary : $12 - $20