Veterinary Office Manager/Receptionist

Job Summary

Join our dynamic veterinary team as a Veterinary Office Manager and Receptionist, where your energetic attitude and organizational skills will help create a welcoming environment for pet owners and their beloved animals. In this vital role, you will manage daily clinic operations, coordinate appointments, handle client communications, and support veterinary staff with administrative tasks. Your passion for animal care and exceptional customer service will ensure smooth clinic workflows and foster positive relationships with clients and team members alike. This paid position offers an exciting opportunity to be at the heart of compassionate pet healthcare while utilizing your diverse skill set in veterinary procedures and animal handling.

Duties

• Greet clients warmly, schedule appointments, and manage the clinic’s daily calendar to optimize workflow.
• Handle medical billing and collections with accuracy, ensuring timely processing of payments in accordance with Medical collection procedures.
• Maintain detailed patient records, update medical histories, and assist with laboratory documentation to support veterinary diagnostics.
• Assist veterinary staff during examinations, surgeries, and critical care procedures by preparing equipment and maintaining aseptic techniques.
• Support kennel operations by coordinating animal intake, discharge, feeding, and basic animal husbandry tasks.
• Manage inventory of medical supplies, medications, and pet care products while adhering to DEA regulations for controlled substances and USDA guidelines for animal transport.
• Provide exceptional customer service by answering inquiries about pet health, treatment plans, and clinic policies related to veterinary terminology and animal restraint techniques.
• Oversee compliance with all safety protocols including drug enforcement regulations, aseptic techniques, and laboratory standards.
• Facilitate effective communication between clients and veterinary team members to ensure clarity on treatment procedures such as animal catheterization or surgery preparations.
• Support pet owners with advice on dog training, pet grooming, and general animal care best practices.

Qualifications

• Proven experience in a veterinary or animal care setting with knowledge of companion animal medicine and surgery are preferred.
• Strong understanding of veterinary terminology, animal anatomy, and restraint techniques.
• Experience with medical-surgical procedures including drug administration and aseptic technique implementation.
• Familiarity with laboratory procedures related to veterinary diagnostics and critical care environments.
• Cornerstone/idexx software knowledge.
• Excellent organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail.
• Knowledge of DEA regulations, USDA standards, and pet care best practices is highly desirable.
• Exceptional communication skills to effectively interact with clients about pet health concerns or treatment plans using veterinary terminology clearly.
• Prior kennel experience or animal husbandry background is preferred.
• Join us in making a difference in the lives of pets and their owners! This role offers an engaging work environment where your enthusiasm for animals combined with your administrative expertise will shine—helping us deliver outstanding veterinary care every day!

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Employee discount

Work Location: In person

Salary : $20