What are the responsibilities and job description for the Distribution Wave Coordinator position at Pet Supplies Plus?
Overview
The Distribution Wave Coordinator, reporting to the Transportation Supervisor, plays a key role in Pet Supplies Plus distribution operations. This administrative position supports order processing by troubleshooting issues, ensuring order accuracy, and confirming all orders are received before release through the system.
Responsibilities/Qualifications
Distribution Wave Coordinator Primary Responsibilities Include:
Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com .
EOE STATEMENT
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
The Distribution Wave Coordinator, reporting to the Transportation Supervisor, plays a key role in Pet Supplies Plus distribution operations. This administrative position supports order processing by troubleshooting issues, ensuring order accuracy, and confirming all orders are received before release through the system.
Responsibilities/Qualifications
Distribution Wave Coordinator Primary Responsibilities Include:
- Ensure that all store orders have been placed for particular wave are accurate and complete
- Contact stores who orders haven’t been received
- Troubleshoot and resolve store order issues
- Manually enter late or missed orders into the system to ensure picking is done in the proper wave
- Complete daily reporting on order metrics (passes, lates, misses, paperwork, etc.)
- Perform other duties and special projects as assigned
- 2 years related experience
- Experience with Manhattan WMS, TMS, and Microsoft Office Suite, preferred
- High School Diploma/GED, preferred
- Professional verbal communication skills and customer service orientation
- Ability to communicated with all levels of the organization
- Analytical ability to summarize data and data entry skills
- xcellent organizational and follow-up skills with attention to detail/accuracy
- Ability to thrive in a fast-paced, diverse environment while managing multiple tasks
Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770 locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.
Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com .
EOE STATEMENT
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.