What are the responsibilities and job description for the Retail Pet Store Associate position at Pet Supplies Plus 4255?
- Promote from within culture
- Employee discounts
- Flexible schedule
- Opportunity for advancement
Retail Pet Store Associate -Customer Service and Pet Care
(Team Member)
Benefits & Perks
- Flexible scheduling
- Employee discounts (your pets are about to get spoiled)
- Pay increases and pet care training programs
- Promotion-from-within culture
- Safety-first environment for pets and team members
- Team-based environment where everyone supports each other
- Ongoing training to build product knowledge and pet care confidence
- Greet neighbors with a friendly, pawsitively passionate attitude
- Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
- Make thoughtful product recommendations based on each pet’s needs
- Operate the POS system, process transactions, and handle returns
- Promote store specials, loyalty programs, and current offers
- Stock shelves, manage inventory, and keep displays organized
- Lift and stock bags of pet food and supplies (yes, some of them are heavy)
- Assist pet parents with self-wash stations and explain the process
- Restock bathing supplies and keep the store clean and welcoming
- Provide occasional services like walk-in nail trims (training provided)
- Strong customer service and communication skills
- Comfortable working in a fast-paced retail environment, especially on weekends
- Willingness to learn about pet nutrition, products, and care
- Reliable, team-oriented mindset
- Ability to lift, stock, and stay on your feet for extended periods
- Availability for evenings, weekends, and holidays
- Experience in retail, customer service, or pet care
- Confidence talking with customers and making recommendations
- A genuine interest in animals (bonus if you already have strong opinions about dog food)
- Ability to stay organized and handle multiple tasks at once
This location is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner hiring team. Each PSP franchised business is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. You acknowledge that if you are offered employment at a PSP franchised business, your sole and exclusive employer is the local franchise business that hired you, not PSP Franchise Operations. PSP Franchise Operations does not participate in any local employment decisions or practices within its franchised businesses. All inquiries about employment should be made directly to the franchise location.