Animal Care Retail Associate

Job Summary
Join our vibrant team as an Animal Care Retail Associate, where your passion for animals and dedication to exceptional customer service come together! In this energetic role, you'll be the friendly face guiding customers through their pet care journey, providing expert advice on products, and ensuring our store remains a lively, organized, and welcoming environment. Your enthusiasm will help foster a community of pet lovers while supporting the health and happiness of animals in our care. This paid position offers a fantastic opportunity to develop retail skills, deepen your knowledge of pet products, and make a positive impact every day.

Duties

• Greet customers warmly and assist them in selecting the best products for their pets’ needs, including food, toys, accessories, and health supplies
• Conduct engaging product demonstrations and educate customers on features and benefits to enhance their shopping experience
• Operate the point-of-sale (POS) system efficiently for transactions, including cash handling, credit card processing, and returns
• Maintain attractive merchandise displays through merchandising and stocking efforts to ensure a clean and inviting store environment
• Upsell complementary products by identifying customer needs and recommending suitable options to increase sales
• Manage inventory levels by receiving shipments, stocking shelves, and conducting regular stock checks to keep the store well-organized
• Provide exceptional customer service via phone inquiries, in-person assistance.
• Assist with product demos for pets or customers’ pets when appropriate to showcase product features and benefits
• Ensure adherence to store policies on safety, hygiene, and animal handling procedures
• Support team members with supervising tasks as needed to promote a collaborative work environment

Experience

• Previous retail sales or customer service experience is preferred but not required; enthusiasm for animals is essential!
• Familiarity with POS systems, cashiering procedures, and basic retail math will help you succeed in this role
• Experience in supervising or leading teams is a plus but not mandatory; we value proactive individuals eager to learn
• Bilingual skills are highly desirable to serve our diverse customer base effectively
• Strong communication skills combined with excellent phone etiquette will enable you to connect confidently with customers and team members
• Knowledge of grocery store operations or pet store environments will be advantageous but can be learned on the job
• Ability to stand for extended periods while maintaining a lively and positive attitude

Join us in creating a joyful shopping experience for pet owners while supporting the well-being of animals! We’re committed to fostering an inclusive environment where your energy and passion can thrive. This paid position offers growth opportunities within a dynamic retail setting dedicated to animal care.

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 10 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $17 - $19