What are the responsibilities and job description for the Scheduling Coordinator position at Pest-Pro Services, Inc.?
Pest-Pro Services, Inc., a Texarkana based service company, is now hiring a Scheduling Coordinator with great clerical, computer, & organizational skills to work in our fast paced office. The right candidate will be a motivated self-starter who specializes in customer service and can think outside the box when necessary to solve problems. Prior logistics experience is a major plus.
Responsibilities of the position will include but may not be limited to:
- Coordinates service resources as related to service operations.
- Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
- Generates Work Order Documents, dispatches technicians and notifies customers.
- Interacts and communicates professionally with customers.
- Reviews service paperwork, complete calls, forwards service paperwork to Administrators.
- Maintains customer satisfaction by investigating concerns, routing them to the assigned staff and responding to special requests.
- Logs service start-up and service work requirements in appropriate software systems.
- Responsible for generating and printing various assigned reports
- Ability to work regularly and dependably.
- Ability to function in a team environment.
- Demonstrate ability to maintain a pleasant and cooperative temperament with internal and external customers.
- Other duties as assigned.
Qualifications
- Proficient in Microsoft Office suite
- Strong organizational skills with attention to detail
- Experience in calendar management and scheduling
- Excellent phone etiquette and customer service skills
- Ability to multitask in a fast-paced environment
- Previous administrative experience is a plus
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $12 - $14