Dental Receptionist/Hygiene Coordinator

Overview

Join our dynamic healthcare team as a Dental Receptionist and Hygiene Coordinator, where your energetic and organized approach will be vital in delivering exceptional patient experiences. In this role, you will serve as the first point of contact for patients, managing appointments, coordinating hygiene schedules, and ensuring smooth clinical operations. Your proactive communication skills and attention to detail will help foster a welcoming environment while supporting clinical staff with administrative excellence. This paid position offers a fantastic opportunity to grow within a vibrant dental practice committed to quality care and patient satisfaction.

Duties

• Greet patients warmly, verify insurance information, and schedule appointments efficiently using Weave/Dentrix software.
• Manage patient check-in and check-out processes while maintaining accurate medical records in compliance with HIPAA and clinical confidentiality policies
• Coordinate hygiene schedules by communicating effectively with dental hygienists and patients to optimize appointment flow
• Assist with medical billing and collections, including Medicare, health insurance claims, CPT coding, ICD-9/10 coding, and documentation review for billing accuracy
• Handle phone communication with professionalism, providing exceptional patient service and answering inquiries about clinic services or insurance coverage
• Maintain organized filing systems for medical records and ensure proper documentation review for accuracy and completeness
• Support clinical staff by managing care plans documentation, medical records updates

Skills

• Proven experience in medical or dental administrative support with clinic or hospital experience preferred
• Strong knowledge of health insurance procedures
• Excellent computer skills including Microsoft Office suite (Word, Excel) along with typing speed of 10-key for efficient data entry
• Exceptional customer service skills coupled with phone etiquette and effective communication abilities in bilingual settings preferred
• Ability to handle multiple tasks simultaneously while maintaining attention to detail in documentation review and filing processes
• Knowledge of clinical confidentiality policies and medical terminology to ensure compliance with HIPAA standards
• Previous dental clinic experience is highly desirable; familiarity with front desk operations and medical office management will be advantageous

Join us in making a difference by providing outstanding administrative support that enhances patient care. We are dedicated to fostering a positive work environment where your skills are valued and your professional growth is supported. This is a paid position designed to empower you to thrive in a fast-paced healthcare setting!

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Work Location: In person

Salary : $18 - $22