What are the responsibilities and job description for the Assistant Studio Manager (Fulltime) position at Perspire Sauna Studio?
Benefits
Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.
Job Summary
The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.
Assistant Studio Managers assist the Studio Manager with the four main studio responsibilities:
Responsibilities
- Bonus based on performance
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
- Competitive Compensation
- Bonus Structure details if applicable
- Free IR Sauna Membership
- Paid Training
Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.
Job Summary
The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.
Assistant Studio Managers assist the Studio Manager with the four main studio responsibilities:
- Team Management
- Member Management
- Inventory Management
- Facility Management
Responsibilities
- Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations
- Assisting in the training, coaching, and development of team members
- Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work
- Acting as a liaison between the Studio Manager and team members
- Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence
- Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts
- Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service
- Resolving any guest complaints or membership issues with the highest level of customer service
- Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests
- Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy
- Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!
- Performing weekly and monthly inventory purchasing and processing functions
- Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly
- Excellent interpersonal skills to ensure clear, effective communication with all guests and team members
- Results-driven and motivated to meet or exceed sales targets
- Ability to lead and influence others to achieve goals
- Superior customer service skills to mediate all situations with a calm, helpful demeanor
- No-job-is-too-small attitude
- Passionate about health and wellness
- Consistently show a positive attitude & take responsibility for your own actions
- Strong collaboration, organizational, and prioritization skills
- Flexible and available to work varied shifts, including evenings and weekends