Intake Coordinator (Tues-Sat 11am-7:30pm) - Madison Heights

Seeking candidate to work as an Intake Coordinator at our Madison Heights location. Candidate must have Bachelors Degree in Human Services field (Social Work, Psychology, or related field), Master's Degree preferred. SUD experience preferred. 

Personalized Nursing LIGHT House is a premier behavioral health care provider with 34 years of specialized addiction treatment service serving the adult population. We have locations in Plymouth, Canton, and Madison Heights. Our mission is to be an innovative and effective behavioral healthcare corporation (utilizing the LIGHT model of care), that strives for excellence clinically as well as administratively. Specifically, our intent is to increase client well being, decrease addiction severity, improve the quality of clients' mental and physical heath and contribute positively to society. All services will integrate substance use disorder, mental health and primary health care treatment in cohesive and client-centered programs.

JOB TITLE: Intake Coordinator

Work Hours: Full-Time Tuesday-Saturday (Tuesday-Friday 10am-6:30pm, Saturday hours are flexible)

Position Summary

Under general supervision of the program director and director and direct supervision of the Site Director, the Intake Coordinator is responsible for assessing, scheduling, and orientation of admissions. Participate as a member of the multi-disciplinary team providing client assessments and counseling. The required skills for this position include strong communication and interpersonal abilities, which are essential for effectively interacting with clients and team members. Organizational skills are utilized daily to manage multiple intakes and ensure that all documentation is accurate and up-to-date. Attention to detail is critical when assessing client needs and maintaining compliance with regulations.

Key Tasks and Responsibilities

• Use the LIGHT Model in all counseling interactions.
• Process complex client intake forms in electronic health record for all new clients.
• Reach out to referral sources when we have availability.
• Process client transfers from detox to residential treatment in the electronic health record.
• Complete all admission papers within the same day or within 24 hours
• Return all phone calls within 24 hours. Under rare circumstances where you have to numerous phone calls to return, inform Site Director.
• Client applicants who do not pass urine screens need to be referred for assistance (Make sure they have emergency phone number lists, food, shelter, AA/NA meetings, Etc.).
• All clients information needs to be neatly, correctly and completely input in the clients’ database.
• Participate in clients care audits or reviews as assigned.
• Prepare bedroom for new clients when needed. Sanitize room and make the bed.
• Fill in for Group Therapist when needed.
• Perform other duties as assigned.

Educational Requirements

Bachelors Degree in Human Services field (Social Work, Psychology or related field required), Masters Degree preferred.

CADC or MCBAP development plan required. Must have development plan within 30 days of hire.

Experience/Requirements

• Good verbal and communication skills. Experience with substance use clients preferred. 
• PNLH expects that the majority of our clients will have co-occurring mental health and substance abuse disorders. Therefore each clinician will seek training to be competent with this population.
• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred) 

Job Type: Full-Time

Salary: $22- 24.00 per hour 

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:  

• Male Residential facility in Madison Heights

Medical specialties:

• Addiction Medicine

Work Location: In person