Intake Coordinator - Behavioral Healthcare

Signing Bonus $1500.00 for Madison Heights location.   Seeking candidates with Bachelors Degree (minimum in a relevant field - SW or Psychology) Willing to train the right candidate, Masters Degree preferred, CADC or MCBAP ( or development plan- we will assist in obtaining DP) required. SUD experience preferred. 

Hours - 3 weekdays plus every Saturday/Sunday 2pm to 10:30pm.  Weekend hours could be 9am to 5:30pm

Personalized Nursing LIGHT House is a premier behavioral health care provider with 34 years of specialized addiction treatment service serving the adult population. We have locations in Plymouth, Canton, and Madison Heights. Our mission is to be an innovative and effective behavioral healthcare corporation (utilizing the LIGHT model of care), that strives for excellence clinically as well as administratively. Specifically, our intent is to increase client well being, decrease addiction severity, improve the quality of clients' mental and physical heath and contribute positively to society. All services will integrate substance use disorder, mental health and primary health care treatment in cohesive and client-centered programs.

JOB TITLE: Intake Coordinator

Position Summary

Under general supervision of the program director and director and direct supervision of the Site Director, the Intake Coordinator is responsible for assessing, scheduling, and orientation of admissions. Participate as a member of the multi-disciplinary team providing client assessments and counseling. The required skills for this position include strong communication and interpersonal abilities, which are essential for effectively interacting with clients and team members. Organizational skills are utilized daily to manage multiple intakes and ensure that all documentation is accurate and up-to-date. Attention to detail is critical when assessing client needs and maintaining compliance with regulations.

Key Tasks and Responsibilities

• Use the LIGHT Model in all counseling interactions.
• Provide Site Director with a copy of PNLH’s updated waiting list daily.
• Provide Site Director with a list of anticipated weekly admissions by Friday afternoon (number, days, any special issues regarding these clients).
• Provide all clients on waiting list group with a list of interim services (i.e. HIV Ed., etc.).
• Inform all clients on waiting list of waiting list group.
• Complete all admission papers within the same day or within 24 hours
• Return all phone calls within 24 hours. Under rare circumstances where you have to numerous phone calls to return, inform Site Director.
• Client applicants who do not pass urine screens need to be referred for assistance (Make sure they have emergency phone number lists, food, shelter, AA/NA meetings, Etc.).
• All clients information needs to be neatly, correctly and completely input in the clients’ database.
• Communicate with clients families, significant others, and other Personalized Nursing LIGHT House personnel in order to gather pertinent information, explain client care plans, and coordinate activities.
• Participate in clients care audits or reviews as assigned.
• Perform other duties as assigned.

Educational Requirements

Bachelors Degree required, Masters Degree preferred, CADC or Mcbap development plan required. 

Experience/Requirements

Good verbal and communication skills. Minimum of six-months experience with substance abuse users.

PNLH expects that the majority of our clients will have co-occurring mental health and substance abuse disorders. Therefore each clinician will seek training to be competent with this population.

Job Type: Full-Time

Salary: $22- 26.00 per hour 

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:  

• Inpatient: Madison Heights

Medical specialties:

• Addiction Medicine

Education

• Bachelor's , Masters (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred) 

Work Location: In person