Hospital Phlebotomist Team Lead

Role: Hospital Phlebotomy Team Lead responsible for supervising phlebotomy staff, ensuring quality patient specimen collection, and maintaining efficient site operations.

Key Responsibilities

• Assist in supervising and training phlebotomists, including performance observation and competency assessments.
• Manage patient flow, wait times, inventory, and information logs to optimize workflow.
• Perform site inspections, report findings, and support process improvements.
• Address customer service issues promptly and professionally.
• Coordinate staff scheduling and workload management, promoting teamwork and effective communication.
• Perform all phlebotomy duties and support site coordination as needed.
  
  

Qualifications & Skills

• High school diploma or equivalent; 1 years phlebotomy experience; preferred experience in hospital settings and specimen processing.
• National phlebotomy certification or completion of an accredited training program.
• Ability to work in high-volume, fast-paced environments; strong communication and customer service skills.
• Proficiency with laboratory information systems and regulatory compliance.
• Ability to work independently, support process improvements, and adapt to overtime as required.
  
  

Additional Notes: This role involves specimen collection, team leadership, and representing the organization to patients and clinics. It offers growth opportunities and requires flexibility and a commitment to quality and customer service. Equal opportunity employment and accommodations are provided for qualified candidates.