What are the responsibilities and job description for the Patient Care Coordinator position at PERSONAL RX?
Patient Care Coordinator
Opportunity Knocks!
Location: East Rutherford, NJ
Job Type: Full-time | In-person
Pay: $22.00–$24.00 per hour (based on experience)
Schedule: Monday–Friday, 9:00 AM–5:00 PM
No nights. No weekends. Better work–life balance.
About the Role
PersonalRx, an innovative and rapidly growing national pharmacy, is seeking a detail-oriented, organized, and energetic Patient Care Coordinator to join our team. This role is ideal for someone with retail pharmacy experience who enjoys communicating with pharmacies, physicians, and patients to ensure seamless medication coordination.
Spanish-speaking candidates are strongly encouraged to apply.
Who We Are
At PersonalRx, we do more for patients—at no added cost. We provide:
- Free delivery
- Pre-sorted medications in personalized dose packs (instead of bottles)
- Clear labeling with patient name, medication, dosage, and time of day
Our mission is to make it easier for patients to take the right medications at the right time—every time.
Learn more at www.personalrx.com.
Key Responsibilities
- Contact retail pharmacies to transfer prescriptions
- Communicate with doctors’ offices to obtain new prescriptions
- Handle incoming calls from pharmacies and physician offices
- Accurately document call outcomes in our system
- Communicate call status and updates to internal team members
Comprehensive training on our systems and services is provided during your first week.
Qualifications
Required:
- High school diploma or equivalent
- Fluent in English
- Professional phone presence with strong empathy and attention to detail
- Ability to commute to East Rutherford, NJ
- Availability for a full-time, first-shift schedule
Preferred:
- 1 year of retail pharmacy experience
- 1 year of customer service or patient care experience
- CPhT certification (PTCB or NHA/ExCPT)
- NJ State Pharmacy Technician License
- Bilingual (English/Spanish)
Compensation & Benefits
- Competitive hourly pay ($22.00–$24.00 DOE)
- 401(k)
- Paid time off
- Employee referral program
- Opportunities for advancement based on performance
- Stable first-shift schedule (no evenings or weekends)
Apply Today!
Join a company that values its employees, compensates competitively, and is transforming the way patients manage their medications.
PersonalRx is an Equal Opportunity Employer (EOE).
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid sick time
- Paid time off
- Referral program
Work Location: In person
Salary : $22 - $24