What are the responsibilities and job description for the Customer Service Representative position at Personal Mobility?
Personal Mobility is a family-owned business. We are looking for someone who can work in a fast-paced environment, has the temperament and people skills to work multiple phone lines, is a fast learner and can multitask. We currently have three locations and while you would be located at the Springfield store you will take incoming calls for the other locations in Peoria or Champaign.
We offer a competitive salary, healthcare insurance paid for by the company, paid time off, a company matched Simple IRA, and store hours are Monday thru Friday from 8:00 to 5:00.
Primary duties included but not limited to:
- Answers telephone; determines nature of the call and directs callers to appropriate individual or department
- Greets, and Directs customers and visitors
- Work the sales floor helping walk in customers with questions on scooters and basic wheelchairs
- Proficiency with Desktop/Notebook computers
- Proficiency with MS Office (Word, Excel, PowerPoint, at a minimum)
- QuickBooks experience welcome, but not required
- Filing, copying, scanning.
Requirements:
High School Education or equivalent
Valid Driver's License