Team Leader

• A Home Care Supervisor oversees services provided to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship and respite,
• A Home Care Supervisor ensures that employees deliver services in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Responsibilities/Activities

• Ensure Agency policies and procedures and industry standards and regulations are followed.
• Assist with the coordination, evaluation and planning of home care services.
• Assist the Manager with administrative activities and optimal use of resources.
• Develop, implement and evaluate strategic plans, goals and objectives.
• Coordinate staffing and scheduling activities.
• Supervise work activities of designated employees.
• Develop and instruct employees in the use of practices, procedures and equipment.
• Provide leadership to employees.
• Conduct in-home assessments.
• Liaise with community resources and other agencies.
• Conduct marketing to grow the local client base.
• Other duties assigned by Management

Required Knowledge

• Knowledge of standards of practice and scope of practice, in accordance with state regulations
• Comprehensive knowledge of other health care disciplines and their role in client and family care.
• Knowledge of personal care and home management skills.
• Knowledge of principles and processes for providing client and personal care services.
• Knowledge of the English language.
• Knowledge of clerical procedures such as maintaining records and completing forms.

Required Skills/Abilities

• Ability to demonstrate effective supervisory abilities.
• Ability to gain respect and cooperation.
• Ability to plan and organize work.
• Ability to administer policies and implement procedures.
• Ability to maintain appropriate contact with manager/administrator.
• Ability to resolve work-related employee problems.
• Ability to converse with subordinates in a clear, concise, accurate & timely manner.
• Ability to establish and maintain relationships.
• Ability to identify problems and determine effective solutions.
• Ability to monitor and assess employees, clients and effectiveness of service.
• Ability to communicate written and oral information so others understand.
• Ability to listen and understand the spoken word.
• Ability to work independently and in cooperation with others.

Qualifications/Education

• Current valid driver’s license with an acceptable driving record
• Experience as a Home Health Aide, CNA or similar caregiving role
• Ability to pass a background check
• Must be 18 years of age or older

Benefits

• Vacation and Sick pay
• Incentive Bonuses
• 401K
• Elective benefit package: medical, vision/dental, accident, critical, short-term, hospital and life insurance
• Early pay access

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.