New Client Relations Advisor (Fully Remote)

Full-Time | Monday–Friday, 9:00 AM–6:00 PM Eastern Time

Our client, a leading professional association for women, is seeking a personable, motivated New Client Relations Advisor to connect with prospective members and guide them through the membership process.

The organization receives thousands of membership inquiries each week from professionals across a wide range of industries. You’ll follow up with interested applicants, learn about their professional backgrounds, explain membership options, and help qualified candidates enroll.

This is a phone-based enrollment and relationship-building role, with warm leads provided daily. Candidates should be comfortable spending most of the workday speaking with prospective members.

Key Responsibilities

• Contact membership applicants, schedule appointments, and conduct brief qualifying interviews.
• Build rapport, understand applicants’ professional goals, and answer questions about the organization.
• Present membership programs, benefits, and related services.
• Enroll qualified applicants in paid memberships using a consultative, soft-close approach.
• Manage daily leads and follow-up communications to support enrollment goals.
• Maintain member relationships and deliver responsive, professional service.

Qualifications

• At least two years of professional work experience.
• Fluent English, strong communication skills, and a confident, professional phone presence.
• Ability to build rapport with professionals and executives from diverse backgrounds.
• Strong organization, time management, and the ability to stay focused while working independently.
• A positive attitude, strong work ethic, and willingness to learn and apply coaching.
• Basic computer and internet proficiency.
• Previous sales, client services, or customer relations experience is a plus, but not required.

Work-From-Home Requirements

• A laptop or desktop running Windows 10 or newer, recent macOS. Tablets and Chromebooks are not compatible.
• Broadband internet with at least 10 Mbps upload and download speeds. Mobile/Satellite internet is not permitted.
• A wired USB headset with a boom-style microphone.
• A quiet, dedicated workspace.

Compensation & Benefits

• Competitive base salary based on experience and qualifications.
• Commissions, bonuses, and daily, weekly, and monthly performance incentives.
• Typical total annual earnings of $50,000–$70,000, including variable compensation, with top performers earning $85,000 .
• Paid training and ongoing coaching, support, and mentorship.
• Office closed for major national holidays.

Why Join the Team?

Work from home while connecting with accomplished professionals across the U.S. and Canada. Join a supportive team where you can strengthen your client relations skills, contribute to membership growth, and earn performance-based rewards.

Apply today by submitting your resume for consideration.