Instructional Assistant (Critical Environments)

Position Title: Instructional Assistant (Critical Environments)
Office: Atlanta, GA
Reports To: Site Director 
Work Modality: Onsite

WHO WE ARE LOOKING FOR

We are currently seeking an Instructional Assistant (Critical Environments) to join our organization. This person will join our Curriculum & Adult Learning team and support the delivery of training related to critical facility environments such as data centers and mission-critical infrastructure.

Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:

• Assist the lead instructor both in and out of class in the teaching and administration of the program

• Demonstrate knowledge and/or interest in critical facility operations, data center environments, IT infrastructure, and technical systems

• Support learner success through classroom engagement, technical assistance, and administrative coordination

WHAT YOU’LL DO

Out-of-Class Tasks and Responsibilities

Assist and/or collaborate with the instructor to:

• Grade and/or review assessments, class projects, and other materials

• Enter student grades into LMS software and grading templates

• Update Salesforce data as necessary

• Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors

• Assist the instructor with preparation of daily agendas for students

• Schedule time with the instructor and students to discuss class challenges

• Monitor learner attendance, certification progress, and program milestones

In-Class Tasks and Responsibilities

• Monitor class while it is in progress to ensure overall functionality (audio, video, screen appearance, etc.) is working properly

• Serve as class timekeeper and monitor breaks and other scheduling information

• Monitor students during test-taking and breakout group activities

• Note challenges presented during class, including (but not limited to) students who:

  • Seem disengaged or uninvolved with class activities

  • Are speaking more than others (dominating discussion) or are typically quiet

PERSONAL CHARACTERISTICS

• You thrive in a creative, inventive, fast-paced environment with people who are passionate about their work and mission

• You are data-driven, results-oriented, and motivated to support social mobility through technology training

• You have a collaborative and flexible work style and enjoy working cross-functionally with other departments

• You have a passion for teaching others and contributing to a culture of continuous improvement

• You are an effective communicator with strong oral and written skills

• You are skilled at managing your time and balancing multiple tasks and priorities

• You believe individuals from any community should have access to well-paying career opportunities and that talent can come from many diverse backgrounds

COMPENSATION

For this role specifically, we are targeting a hourly rate of $20.00.Hr. Final compensation may vary based on several factors including geographic location, experience, and alignment with qualifications.