Front Desk Concierge / Patient Experience Coordinator

Perron Chiropractic is seeking a warm, organized, and service-oriented individual to join our team as a Front Desk Concierge / Patient Experience Coordinator.

This is not a typical reception job. The front desk is the center of the patient experience in our office. The right person creates a welcoming environment where patients feel comfortable, cared for, and confident they are in the right place.

Healthcare experience is not required. We can train the tasks. What matters most is personality, professionalism, and a genuine desire to help people.

This position is especially well suited for individuals coming from restaurants, hospitality, or customer service who want consistent weekday hours and a more professional environment while still working with people.

About Perron Chiropractic

Perron Chiropractic has served the Northern Virginia community for more than 25 years and has built a reputation for delivering exceptional care in a welcoming, professional environment.

Our mission is simple:

Every patient leaves knowing exactly why they’re here and exactly what it means for their life.

Patients come to us not just for relief, but to solve health challenges and build stronger, healthier lives. Because of this, we place a high value on communication, professionalism, and genuine care for people.

Our team environment is positive, supportive, and focused on helping both patients and staff thrive.

Responsibilities

• Welcome patients and create a positive first impression when they arrive
• Schedule and manage patient appointments
• Answer phones and assist patients with questions
• Guide patients through check-in and check-out processes
• Maintain organized patient records and office systems
• Communicate with doctors and staff to keep the schedule running smoothly
• Maintain a calm, professional, and welcoming front office environment

The Ideal Candidate

The right person for this role naturally:

• Enjoys working with people
• Has a warm, friendly personality
• Is organized and detail-oriented
• Communicates clearly and professionally
• Works well in a team environment
• Takes initiative and pride in their work
• Stays calm and efficient when things get busy

Experience in restaurants, hospitality, guest services, or customer service is highly valued but not required.

What We Offer

• Stable weekday schedule
• No late nights
• No weekend shifts
• Positive and supportive team culture
• Opportunity to help people improve their health and quality of life
• Training provided for the right candidate
• Established, respected practice with over 25 years in the community

Schedule

Full-time position
Monday – Friday daytime hours

How to Apply

Please submit your resume and application.

In your application, include a short note answering this question:

What do you enjoy most about working with people?

Applications that include this note will receive priority review.

Job Type: Full-time