Commercial Data and Analytics

Associate Director, Commercial Data and Analytics US

Location: Waltham, MA (Hybrid Work Schedule: 3 days onsite and 2 days remote)

POSITION SUMMARY

The Commercial Data and Analytics US is a dynamic member of the Insights and Analytics team. This position will work closely with internal and external stakeholders and is someone who can independently frame business questions, oversee data integration efforts, conduct deep root cause analysis, and effectively communicate findings to business leads.

This individual will be responsible for the acquisition, integration, and governance of all commercial data assets to enable strategic analytics. This position will lead the development of business intelligence tools to support home office and field-based reporting solutions. This is a business role and this individual will be required to define their own requirements and translate business needs to technical solutions. This role reports to the VP, Insights and Analytics

KEY RESPONSIBILITIES

• Commercial Analytics and Reporting
• Own the design, evolution, and governance of all commercial performance reporting across Sales, Marketing, and Market Access.
• Establish and maintain a standardized reporting cadence (weekly, monthly, quarterly) aligned to commercial leadership needs.
• Ensure reporting moves beyond metric display to include interpretation, trend analysis, and performance context.
• Serve as the single point of accountability for data accuracy, consistency, and alignment across all distributed reports and dashboards.
• Define report requirements in partnership with stakeholders and translate them into clear technical specifications for vendors.
• Partner with commercial leadership to align on metric definitions, targets, and performance thresholds.
• Support the development and ongoing refinement of a comprehensive commercial KPI framework aligned to brand strategy and corporate objectives.
• Define leading and lagging indicators to measure launch performance, market penetration, access expansion, promotional effectiveness, and field execution.

• Commercial Data Warehousing
• Responsible for managing end-to-end integration of data into companies Commercial Data Warehouse from acquisition to reporting including prescription data, claims, shipments, managed care information, OTC data, and field activity
• Act as business lead responsible for translating business challenges into reports, analyses, and technical solutions including field force alignments, incentive compensation, patient HUBs, market access data
• Understand the principles of analytic data marts to enable advanced analytics through outsourced technical service provider
• Organize data to feed enterprise-wide business intelligence systems for self-service analytics and data visualization
• Manage third party vendors to acquire data and define format for data feeds

• Business Intelligence
• Implement business intelligence tools (PowerBI) to display data for commercial leadership and field teams in a cohesive fashion
• Design dashboards and reports to support tracking of KPIs and sales trends
• Lead all new dashboard rollouts and communication with commercial stakeholders including development of training materials and training exercises. Triage and prioritize requests for dashboard enhancements
• Partner with commercial stakeholders to understand business needs in order to develop user friendly dashboards to support tracking of KPIs across brands and business units.

• Data Governance
• Own Data Quality Management (DQM) process to ensure timely, accurate, and complete data is delivered to relevant stakeholders
• Lead new data acquisition efforts and negotiate with third parties to access data at reasonable costs
• Define business requirements and maintain documentation for business rules and data warehouse processes
• Define governance plan and align with commercial leadership on key metrics and procedures

• QUALIFICATIONS & REQUIREMENTSBA or BS degree (MS in technical discipline or other advanced degree a plus)
• 6-8 years of experience in commercial analytics and commercial data management roles in a pharma/biotech company
• Proficiency in Excel is required
• Hands-on experience with SQL is required, but this is not a hands-on data-engineering position
• Hands-on experience with Power BI is a must
• Demonstrated ability to present to leadership and large field sales teams
• Project management skills with ability to oversee multiple large scale technical projects and deliver on budget and on time
• Excellent verbal and written communication skills.
• Capability to connect data to the overarching business questions, and can understand the link
• between brand strategy and data integration effortsProficient at PowerPoint for presentations.
• Travel requirement: Approximately 10% including overnights.

PHYSICAL DEMANDS & WORK ENVIRONMENT

This position requires prolonged sitting. Additionally, requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, and other office equipment. Requires normal range of hearing and vision to record, prepare, and communicate appropriately. Additional physical requirements include hearing spoken communication clearly.