What are the responsibilities and job description for the Client Experience Representative position at Perma-Seal Basement Systems?
Are you goal-driven, persuasive, and ready to make an impact? Join Perma-Seal Basement Systems, a trusted name in home solutions, and help us connect with our large existing customer base to promote our new insulation services. We’re looking for an in-office Appointment Setter who is more than just friendly on the phone—you’re a closer. Someone who knows how to guide a conversation, meet call goals, and convert interest into scheduled appointments. If that sounds like you, we’d love to talk.
What You’ll Do:- Make outbound calls to existing customers and schedule free insulation service inspections
- Close calls by meeting weekly appointment-setting goals and KPIs
- Follow up via phone and email to generate strong leads (customer lists provided!)
- Accurately log interactions and outcomes in our CRM system
- Participate in weekly virtual team meetings via Google Meet
- Full-time
- On-site
- Flexible schedule with performance expectations
- $20 Hourly Bonus!
- A results-oriented mindset and drive to meet or exceed goals
- Confidence and skill in closing outbound calls by setting appointments
- Strong phone presence with professional communication skills
- Basic computer proficiency (Microsoft Office, CRM systems)
- High school diploma or GED
- Job offers contingent upon background check, physical, and drug screening (Perma-Seal covers the cost)
- Weekly team meetings held via Google Meet
We’re not just a company—we’re a tribe committed to doing the right thing, serving with purpose, and fostering growth. You’ll be part of a supportive, mission-driven team that values your time and empowers you to succeed. Ready to help homeowners and hit your goals from home? Apply today!
Salary : $20 - $21