What are the responsibilities and job description for the Medical Receptionist position at Perkins Chiropractic and Physical Therapy?
Overview
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service and ensuring smooth clinic operations. This role involves managing patient interactions, handling administrative tasks, and supporting the healthcare staff to deliver quality care. The Medical Receptionist will be responsible for maintaining an organized front desk environment and facilitating effective communication between patients and medical professionals.
Responsibilities
- Greet patients and visitors warmly, creating a welcoming environment.
- Manage patient check-in and check-out processes efficiently.
- Handle phone communications, scheduling appointments, and responding to patient inquiries professionally.
- Maintain accurate medical scheduling to ensure timely patient flow.
- Assist patients with health insurance questions and verify insurance information as needed.
- Use Microsoft Office applications to update and manage patient records, appointment schedules, and other administrative documents.
- Understand and communicate basic medical terminology to support clinical staff and assist patients effectively.
- Ensure confidentiality of patient information in compliance with privacy regulations.
- Support billing processes and documentation as required by the clinic’s administrative procedures.
Requirements
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong knowledge of medical terminology to facilitate communication within the healthcare environment.
- Excellent phone communication skills with a professional demeanor.
- Ability to manage medical scheduling efficiently and accurately.
- Knowledge of health insurance processes and billing procedures is highly desirable.
- Exceptional organizational skills with attention to detail.
- Ability to handle sensitive information discreetly and maintain confidentiality.
- Strong interpersonal skills with a friendly, empathetic attitude toward patients and team members.
This position offers an engaging work environment where your organizational skills and dedication to patient care will make a meaningful difference in our community’s health services.
Pay: From $18.00 per hour
Expected hours: 15.0 – 20.0 per week
Work Location: In person
Salary : $18