What are the responsibilities and job description for the Service Sales Specialist position at PerkinElmer?
Job Responsibilities:
- Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions
- Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts
- Quote customers directly through CRM system
- Work closely with leadership to develop growth strategies for assigned territory
- Contact customers to follow up on leads generated through CSEs and other teams
- Identify and generate lead opportunities for other PerkinElmer businesses
- Respond to customer inquiries, act as their point of contact, and ensure timely resolution
- Develop product knowledge to effectively grow portfolio within territory
- Follow company best practices and processes and learn effective selling techniques
- Maintain sales pipeline and activity accurately in CRM tools
- Upsell / Cross-sell other PerkinElmer services and consumables offerings
- Embrace change and continuous improvement mindset
- Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
- Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time
- 1 years of inside sales or field service experience
- Effective time management and organization
- Strong communication skills (telephone & email)
- Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific field
- Relevant experience in the analytical instruments & consumables industry
- Relevant experience in laboratory or field service operations
Salary : $64,500 - $80,860