What are the responsibilities and job description for the Medical Receptionist position at Perk Imaging?
Medical Receptionist / Patient Care Coordinator
Location: Perk Imaging – Bend, Oregon
Employment Type: Full-Time, $18-$24 An Hour
About Perk Imaging
Perk Imaging is Oregon's first breast imaging center offering the FDA-cleared Breast Acoustic CT™ (Breast QT Scanner™). Our mission is to educate women about their breast health and provide a comfortable, patient-centered imaging experience. Every interaction matters, and we strive to make each patient feel welcomed, informed, and cared for from the moment they contact us.
Position Summary
The Medical Receptionist / Patient Care Coordinator serves as the first point of contact for patients, healthcare providers, and community members. This role is responsible for delivering exceptional customer service while ensuring the smooth day-to-day operation of the front office.
The ideal candidate is compassionate, organized, professional, and comfortable multitasking in a fast-paced healthcare environment. They are passionate about creating a positive patient experience and take pride in providing outstanding service.
Responsibilities
- Welcome and check in patients with warmth and professionalism.
- Answer incoming phone calls, emails, and text messages promptly and courteously.
- Schedule, reschedule, and confirm patient appointments.
- Explain appointment preparation, clinic policies, and payment procedures.
- Collect payments and maintain accurate financial records.
- Verify patient information and maintain electronic medical records.
- Assist patients with intake forms and required documentation.
- Coordinate communication with referring healthcare providers.
- Upload, organize, and manage patient records and imaging documentation.
- Assist with provider referrals and administrative support.
- Maintain patient confidentiality in accordance with HIPAA requirements.
- Keep the reception area clean, organized, and welcoming.
- Monitor office supplies and assist with inventory management.
- Support marketing and community outreach efforts as needed.
- Assist with special projects and other administrative duties assigned by leadership.
QualificationsRequired
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with computers and common office software.
- Professional appearance and demeanor.
- Ability to work independently while contributing to a collaborative team.
- Commitment to maintaining patient privacy and confidentiality.
Preferred
- Previous experience in a medical office or healthcare setting.
- Experience with scheduling software or electronic medical records.
- Customer service or reception experience.
- Knowledge of HIPAA guidelines.
- Experience handling patient payments and insurance documentation.
Ideal Candidate
We're looking for someone who:
- Creates a welcoming and compassionate experience for every patient.
- Pays close attention to detail.
- Learns new technology quickly.
- Maintains a calm and positive attitude under pressure.
- Takes initiative and enjoys solving problems.
- Communicates professionally with patients, providers, and coworkers.
- Represents Perk Imaging's mission and values with integrity and professionalism.
Physical Requirements
- Ability to sit and stand for extended periods.
- Ability to lift up to 25 pounds occasionally.
- Frequent use of computers, phones, and office equipment.
Why Join Perk Imaging?
- Be part of bringing innovative breast imaging technology to Oregon.
- Work in a supportive, patient-focused environment.
- Opportunity to grow with a locally owned healthcare practice.
- Make a meaningful difference in women's healthcare and patient education every day.
Pay: $18.00 - $24.00 per hour
Work Location: In person
Salary : $18 - $24