What are the responsibilities and job description for the L3 Desktop Support Engineer position at Peritus Inc.?
Job Details
The engineer will provide Tier 3 support for our enterprise workstation environment, with a focus on AVD (Azure Virtual Desktop), SCCM, Intune, GPO, and Azure infrastructure.
- Provide advanced (Tier 3) support for workstation-related escalations, including root cause analysis and resolution.
- Manage and optimize AVD host pools, session hosts, and VM images using tools like Azure Image Builder.
- Configure and troubleshoot FSLogix profiles, Azure AD integration, Group Policies, and MSIX app attach.
- Support SCCM and Intune for software deployment, patching, compliance, and endpoint configuration.
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