What are the responsibilities and job description for the Store Sales Manager position at Perfumania?
Company Description Perfumania is a leading specialty retailer offering a broad selection of brand name and designer fragrances at discounted prices. The company operates hundreds of stores in regional malls, outlet malls, lifestyle centers, airports, and suburban shopping centers, providing high-traffic, customer-focused environments. Perfumania.com extends this retail experience online, offering popular products and convenient purchasing options for customers nationwide. Team members benefit from working with a well-known, established brand in the fragrance industry that values strong customer relationships and retail excellence.
Role Description The Store Sales Manager is a full-time, on-site role based in Baton Rouge, LA, responsible for driving sales performance and delivering an exceptional in-store customer experience. This role oversees daily store operations, including opening and closing procedures, merchandising, inventory management, and adherence to company policies. The Store Sales Manager leads, trains, and motivates store associates, sets sales goals, and monitors performance to ensure targets are met or exceeded. Additional responsibilities include managing cash handling, resolving customer concerns, maintaining visual standards, and ensuring the store environment is clean, safe, and welcoming. The Store Sales Manager also collaborates with district or regional leadership to implement promotions, analyze sales reports, and support ongoing improvement in store results.
Qualifications
- Strong retail sales and customer service skills, with the ability to engage shoppers, recommend products, and close sales effectively.
- Experience in store leadership, including supervising staff, delegating tasks, coaching performance, and fostering a positive team culture.
- Proficiency in basic business operations such as cash handling, point-of-sale systems, inventory control, and loss prevention practices.
- Ability to analyze sales data, track key performance metrics, and implement action plans to improve results and meet store goals.
- Effective communication and interpersonal skills, with the capacity to interact professionally with customers, team members, and management.
- Strong organizational and time-management skills, including the ability to prioritize tasks and maintain store standards in a fast-paced environment.
- Previous experience in fragrance, beauty, or specialty retail is preferred but not required; willingness to learn product knowledge is essential.
- High school diploma or equivalent required; post-secondary education in business, retail management, or a related field is a plus.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as required by retail operations.
- Capability to stand for extended periods and perform light physical tasks such as stocking, lifting, and arranging merchandise.