What are the responsibilities and job description for the Store Manager position at Perfumania?
The Store Manager is responsible for managing the overall operation and profitability of the store. Additionally, the Store Manager leads associates to create and maintain the Perfumania experience. As a proven leader, Perfumania expects its Store Managers to spend most of his or her time recruiting, hiring, training, motivating, directing, and supervising Sales Associates to optimize Customer satisfaction.
Essential Duties and Responsibilities:
Sales Generation and Customer Service
- Successfully lead the team on the sales floor and support on floor coverage by demonstrating and providing superior service to every customer
- Pursues sales growth and strives to meet or exceed daily, weekly, and monthly sales plans
- Provide direction to sales team regarding company goals and objectives
- Monitor Sales Associates customer service and sales performance, provide ongoing coaching & guidance, as needed
- Communicate store trends and recommendations to District Manager
- Resolve Customer disputes in a professional manner
Recruiting, Training and Development
- Ensure adequate staffing through consistent recruiting and networking efforts, including hiring, training, and developing a sales-orientated team
- Provide effective training to ensure all Sales Associates are educated in such procedures as; opening, closing, cashiering, returns and other functions related to the operations of the store
- Delegate duties and responsibilities to foster a sense of ownership among the staff and to increase efficiency of store operations
- Communicate feedback to District Manager with regard to sales and Sales Associate performance
Visual Merchandise Management
- Review monthly marketing memos to ensure proper execution of in-store promotions
- Educate Sales Associates on how to implement, evaluate and create visual displays based on Perfumania guidelines
- Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Expected hours: 44 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $24 - $25
