What are the responsibilities and job description for the Fragrance Sales Associate position at Perfumania?
Company Description Perfumania is a leading specialty retailer offering a broad selection of brand-name and designer fragrances at discounted prices. The company operates hundreds of stores in regional malls, outlet centers, lifestyle centers, airports, and suburban shopping centers, providing convenient access to popular fragrance brands. Perfumania.com extends this experience online, offering an alternative shopping option for in-store customers and new visitors. Team members benefit from working in a dynamic retail environment focused on customer service, fragrance expertise, and value.
Role Description The Fragrance Sales Associate is a part time, on-site role based in Farmington, CT. In this position, the associate greets customers, provides knowledgeable fragrance recommendations, and assists with product selection to match individual preferences and occasions. Daily responsibilities include maintaining product displays and store cleanliness, restocking shelves, processing sales transactions, and handling returns or exchanges in accordance with company policies. The role also involves meeting sales goals, participating in promotions, learning about new products and brands, and contributing to a welcoming, customer-focused store atmosphere. The associate works closely with store leadership and team members to ensure an efficient, engaging, and professional retail experience.
Qualifications
- Strong customer service and interpersonal skills, including the ability to build rapport, listen actively, and provide personalized product recommendations.
- Sales and retail competencies, such as upselling, cross-selling, cash handling, and operating point-of-sale systems accurately and efficiently.
- Communication skills, including clear verbal communication, professional demeanor, and the ability to explain product features and promotions.
- Organizational and time-management abilities, including maintaining merchandise displays, managing inventory on the sales floor, and handling multiple customer needs at once.
- Interest in fragrances and beauty products, with a willingness to learn about scent families, brands, and new product launches.
- Ability to stand for extended periods, move merchandise, and perform general retail tasks in a fast-paced environment.
- Prior retail or customer-facing experience is preferred but not required; fragrance or cosmetic sales experience is a plus.
- Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.