UX Designer

Description:

·        Seasoned professional individual contributor.

·        Works independently with limited supervision.

·        Manages large projects or processes.

·        Coaches and reviews the work of other professionals.

·        Problems faced are difficult (i.e. requires significant effort) and often complex (i.e. involves multiple layers and components to solve).

·        Influences others regarding policies, practices and procedures.

·        Candidate MUST be able to work hybrid schedule (2-3 days per week).

·        Schedule: Monday through Friday 7:00 - 4:00 PM

Job Summary:

·        The Senior Professional, UX Design job designs and develops engaging user experiences for various digital products.

·        Under minimal supervision, this role translates complex user needs and business requirements into web and mobile features, ensuring designs align with brand guidelines and accessibility standards.

·        This job coaches and partners with cross functional teams, including product managers, engineers, business partners, and other designers, to ensure

·        products meet user needs and business goals.

Essential Functions:

Design Creation:

·        Uses design tools to draft wireframes, prototypes, and high-fidelity mock-ups to effectively communicate design ideas, concepts and strategies while finding opportunities of improvement.

User Research & Analysis:

·        Researches and assesses user behaviour and preferences through interviews, surveys and usability testing to gather insights and understand user perspectives on ease of use, value perception, utility, efficiency and other metrics in order to inform design decisions, and analyses research data to drive continuous improvement.

Design Iteration:

·        Incorporates feedback from users and other partners to refine designs, creating wireframes, mock-ups, and interactive prototypes to visualize design concepts and user flows, and leads iteration on designs based on feedback to improve user experiences.

Collaboration:

·        Leads collaboration with product managers, developers and other partners to gain understanding of user needs and business goals while designing visually appealing and user-friendly interfaces that align with brand guidelines and improve the overall user experience, and ensures designs are responsive and accessible across various devices and platforms.

Documentation Development:

·        Prepares and reviews user personas, journey maps, and other user experience documentation to support design processes.

Brand Consistency:

·        Provides oversight to ensure designs are consistent with brand guidelines and accessibility standards.

User Experience Best Practices:

·        Researches, coaches other team members and stays up-to-date with industry trends and standard methodologies in user experience design to drive continuous improvement of user experience design practices.

Usability Testing:

·        Leads usability testing to evaluate the effectiveness of design solutions, analyses test results and iterates on designs to influence on improvement usability and user satisfaction.

Tooling:

·        Applies proficiency in product design and prototype tooling and in-depth knowledge of user testing software.

Minimum & Typical Years of Work Experience:

·        Minimum requirement of 4 years of relevant work experience.

·        Typically reflects 5 years or more of relevant experience.

Client Core Competencies - Summary Descriptions

Lead Change - Level 2 –

·        Develops resiliency to positively navigate change, work within uncertainty, and support others through the process.

Demonstrate Digital Technology & Data Fluency - Level 2 –

·        Understands the importance of information security, embracing and integrating new

technologies to contribute to team performance as well as working on how to use data to aid in decision making.

Build Financial & Business Acumen - Level 2 –

·        Looks to increase financial and business understanding to draw accurate insights and use information as a strategic tool.

Develop Self and Others - Level 2 –

·        Seeks out feedback, coaching and assignments that lead to personal growth, aligns career goals with business, and holds self-accountable.

Partner With Impact - Level 2 –

·        Develops skills to be a strong partner by understanding the business and the customer, how to anticipate needs and identify benefits and risks of solutions.

Execute With Excellence - Level 2 –

·        Identify value of future scenarios, resource allocation, how to anticipate potential

obstacles and contributes to the end-to-end execution