Full-time Medical Receptionist

Performance Therapies, P.C. is seeking a Full-Time Medical Receptionist, at our Coralville clinic, for a multi-provider physical therapy clinic, which provides services including, but not limited to physical therapy, athletic training, and sports performance training.

Description:

Greets and assists all visitors efficiently and courteously, answers phone calls, schedules and cancels appointments, explains services offered, informs patients about the policies and procedures related to billing and charging of services, and ensures all outpatient paperwork is accurately processed.

This position would be located at our Coralville clinic and cover hours Monday-Thursday, 9:30 am - 6 pm, and Friday 7:45 am - 5 pm. May pick up more hours based on need and availability.

Duties/Responsibilities:

• Close the office and do the tasks needed to at the end the day for the administrative staff and therapists.
• Perform reception duties such as, but not limited to: greeting and assisting visitors; answering phone promptly in a professional and courteous manner; receiving and conveying messages to appropriate individuals in writing, electronically and verbally; assigning and monitoring patients flow into treatment rooms.
• Assist with and make sure all outpatient forms are accurately completed and entered in the computer. Locate and obtain any missing information to complete the patient data.
• Act as a liaison between patients and physical therapists, health care professionals and insurance carriers.
• Contact insurance companies to check each patient’s coverage and restrictions for physical therapy services.
• Be compliant with HIPAA requirements to maintain patient and clinic confidentiality.
• Scan, file and fax documents as required.
• Collect payments from patients as required and properly record to patient accounts.
• Maintain a clean, safe, and well-organized reception and work area.
• Actively promote the organization’s services, as well as programs, promotions and/or discounts available.
• Maintain a positive attitude and contribute toward a quality work environment.
• May close office and do the tasks needed to prepare end of day reporting.

Requirements:

• A high school diploma/GED or an equivalent combination of education and experience.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple tasks.
• Proficiency in Microsoft Office computer software applications.
• Must maintain confidentiality.
• Must be detail-oriented and be productive in a fast-paced environment.
• Must be a team player.
• Must be able to work independently without constant supervision and should be able to remain at assigned post for extended periods of time.
• Maintain strict discipline in time management – must be on time for shifts and be reliable.

NOTE: All duties and requirements stated above are essential functions. This job description in no way implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Bereavement leave
• Dental insurance
• Employee discount
• Flexible spending account
• Free fitness classes
• Gym membership
• Health insurance
• Paid time off

Work Location: In person

Salary : $16